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Polymath LLC

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Polymath LLC Reports & Reviews (12)

This fraudulent company teamed-up with another scammer, MyMovingChanges.com, to impersonate the USPS website. They charged me $99.80 what should have cost me only $1.10. As soon as I discovered this fraudulent charge, I contacted my credit company who issued me an immediate credit of $99.80. Then I called the merchant's phone number, but couldn't speak to any live person. Of course, these frauds are hiding behind the menu. So, I went through the menu options and cancelled all services that they signed me up WITHOUT EVER telling me what the services were, how much they cost, or whether I wanted them or not? At the end, they dropped the final charge down to $1.95. I was so fired-up by this fraudsters, that I filed a formal complaint with the Federal Trade Commission, and currently awaiting for their investigation and actions against these scammers.

I googled how to change address during a move from one location to another. Paid 29.95

I just Googled to change my address hoping it would have the USPS on top of the list. Without noticing it was an ad and this website that I clicked and filled the address change form with this company. I feel so upset. After following all the steps, the website never tells you how much it's going to cost and it asks for your card information to process it. I was charged a lot. How can they charge $99.60 for something that should cost a little over $1? Very upsetting. I feel fooled. Called the costumer service immediately to cancel it and they tried to negociate charging me less. I asked again to cancel everything about it and they ended up charging me $1.95 total just for the address change. I'm satisfied with the final outcome but extremely upset with the scamming strategy of taking money from innocent people that make mistakes. Don't be fooled.

If you search for "change mailing address" on google, the first result (a sponsored one) forwards to a website that seems superficially like the USPS change of address form, but charges ~$100 instead of $2. They hide the information about price (never mention it) unless you explicitly look for it. The scammiest part is that they never tell you what they are going to charge you when confirming the credit card. They are used to being confused with the USPS website, and make you jump through some hoops to cancel the transaction. I believe they will cancel the charge, but it will take a few days to find out.

+2
- Windermere, FL, USA

This website is popped on the top from google when I need to update my mailing address. the web like looks very similar with post office web site and never mention about the charge fee. It did charge me for $89.55 instead of post office $1. You will receive the confirmation email after you request the mailing address change. You will need to pay $69.95 for one time charge if you cancel. No phone call will be reach out when you try to call. I immediately reached out my credit card company to dispute this transaction. This report just like to give all consumers heads up.

+2
- Columbus, OH, USA

Don't fall for this fake change of address website. It is the first result on Google!

Charged me $89.65 to do address change which I thought was USPS, I called the next day to ask for a refund and cancel my service, because that was ridiculous! I am still awaiting 7 days later and my bank shows no transaction of this charge or refund being processed, I have email confirmation from the company as well as spoken with someone from the company 3 times..

- Wayne, PA, USA

I tried to change my postal address on a website that appeared to be operated by the USPS. Turned out to be a scam and I was charged $90 for changing my address. I reported it right away. This is a scam. Remember that changing your postal address should be free. I found that out too late.

I was changing my address, talking to my spouse, I said hey, the post office has a charge to change address, he says yeah $1.05 so I didn't think anything of it. So it was like the transaction never completed , it just kept spinning. I came out and nothing. I checked my phone because every time there is a transaction to my acct it chimes. Well imagine my shock at an 89.75 fee for and address change. I immediately called my bank. I then saw the email from THE SCAMMERs . After completing the form with my bank I called THEM. Can you believe they kept talking over me trying to sell me stuff. I told that man to CANCEL this now. Cancel it Now! wow! I did get a confirmation to cancel, he made up a confirmation code over the phone. Bunch of losers. BEWARE. I

- San Jose, CA, USA

I’m in the process of moving, I went to change my address through the usps website and this site popped up posing as the usps. They changed my card $89.95 and when I called to ask them to cancel my order they said all they could do was charge me half... $39.95... mind you I’m in the process of moving so this money is crucial...

- Lakeport, CA, USA

What happened:

- Searched for change of address usps on Google, and the first result was a link with usps in the title, and a very official looking, traditional auto-fill form.

- Filled out the details, put my credit card in expecting the $1.05 charge that is traditional from usps, and it declined. Weird, but maybe marked as fraud since I've been making several payments in an area I've never been before.

- They also had extraneous questions about being taken off national cold call list, do you want coupons, do you want us to notify other companies and more (some listed below in email copy)

- They have full name, birth year, home ownership or renter, email address, previous address and new address (credit card was cancelled)

- Cleared charge and saw it was $79.95!

- Immediately looked up scam, and there's a laundry list of ScamPulse.com complaints and a notice that this has been happening since July 2020

- Tried calling their customer service number, hosted in Utah, and became more and more clear this was a scam - on hold for about ten minutes before I hung up

Initial declined charge was from addresschangeforms.org

Declined (temp cleared) charge was from mypostaladdress.com

Email was from [email protected]

CONTENT OF THE EMAIL BELOW:

Your order has been received and we'll get started on it right away.

Our staff will review the information you provided in order to submit your Change of Address request to the US Postal Service on your behalf. Please keep in mind that Change of Address requests are processed by the US Postal Service. Therefore, you should expect mail to be forwarded to your new address within 10-15 business days after your requested Change of Address start forwarding date or file date, whichever is later.

Please make sure to notify other important parties of your change of address. USPS© mail forwarding only covers certain classes of mail for a period of up to 12 months. Mail forwarded from your old address will be affixed with a yellow or white label with your new address.

Please contact and update your address with anyone whose correspondence you receive with a yellow or white label. Many government agencies and mailers will not update your address without direct contact from you, so it is important that you notify parties directly.

IMPORTANT NOTE: Failure to notify these companies directly may result in a loss of important services.

That's why in addition to submission of Change of Address requests to the U.S. Postal Service© ("USPS©"), our service also includes notifying up to 25 additional organizations / financial companies / health insurance companies / other important associations / magazine subscriptions, etc. about your recent address change. Simply click on the link below and tell us which important parties you would like us to contact on your behalf so we can notify these parties and request to have your address updated right away.

Click Here To Notify Additional Organizations About Your Change of Address

Your order details are shown below.

Please retain a copy of this email for your reference.

If you need to change or cancel your order for any reason, please contact our Customer Support Department at 13852637792 and make sure to have your Order ID # handy to help expedite the process.

*IMPORTANT NOTE:

Live customer support is available 24 hours a day / 7 days a week / 365 days per year. Please don't hesitate to call us at anytime if you have any questions or concerns regarding your order. We can be reached at 13852637792.

Another convenient moving benefit you get included with your purchase today is your own Personal Moving Concierge who will assist you with connecting all your utilities and home services. Your Personal Concierge will contact you to discuss all of the home service options available in your area, what's important to you, and what dates you need everything connected.

While you go focus on your life, your Personal Concierge will be hard at work researching and preparing a custom plan to fit your needs. Your Personal Concierge will then present all the best products and promotions available. You'll be able to compare, ask questions, and make any adjustments necessary. Your Personal Concierge will then strategically coordinate installation at the best times that work for you. If any issues arise with your moving date, your Personal Moving Concierge will be here to help.

Our average customer saves $1,000 dollars a year, and 2-3 days on the phone when utilizing their Personal Concierge to help them research and connect their utilities and home services. If you haven't already been contacted by your Personal Moving Concierge to schedule your first consultation, simply call our customer support department at 13852637792 to book an appointment today!

As part of your order today, you also signed-up for a free trial subscription to our exclusive new mover mobile app and discount shopping membership program. Your trial will end on 2021-01-30. By subscribing, you authorize us to charge you the one-time subscription cost of USD$59.03 automatically at the end of your trial unless you cancel. You can cancel at any time by calling 13852637792. Keep this for your records.

Finally, along with your purchase you are entitled to have our staff register your phone # to the National Do Not Call Registry to help you reduce unwanted phone calls from telemarketers and also add your new address to the National Do Not Mail List in order to help take your new address off of commercial mailing lists and reduce unwanted advertising junk mail.

If you did not select any of these 2 options during the checkout process on our website, you can still take advantage of these 2 additional services (at no extra charge to you) by calling our customer support department at 13852637792 and letting us know that you would like to have these 2 convenient services done for you since they are already included with your purchase today.

With respect to Change of Address services, we submit COA requests as an authorized agent acting on behalf of our customers seeking to change their address with the USPS©. Customers submitting a change of address request using our service represent and warrant that they are the person, executor, guardian, authorized officer, or agent of the person or business for whom mail would be forwarded, under such order. Our service is not operated by or affiliated with the U.S. Postal Service©. The USPS© has an independent service where address changes can be made online for a $1.05 fee. All product and company names are the registered trademarks of their original owners. The use of any trade name or trademark is for identification and reference purposes only and does not imply any association with the trademark holder or their products. All orders submitted through Polymath LLC are subject to the Terms of Use and Privacy Policy.

Need help with your order?

Our customer support staff is available 24 hours a day / 7 days a week at 13852637792.

You can also email us at [email protected] and we'll get back to you within 1-business day.

View the Polymath LLC Refund Policy and the Terms of Service.

Copyright © 2020 Polymath LLC. All Rights Reserved.

138 E 12300 S, Unit 662 - United States

+2
- Olive Branch, MS, USA

I WAS ON THE USPS WEBSITE, CHANGE ADDRESS, ADDED CREDIT CARD FOR WHAT WAS SUPPOSED TO BE A $1.00 FEE. WHEN I CHECKED MY CREDIT CARD TRANSACTIONS, THERE WAS A $79.95 CHARGE FOR CHANGE OF ADDRESS WHICH I DID NOT AUTHORIZE. THIS IS FRAUD. I CALLED THE NUMBER WHICH HAD BEEN DISCONNECTED 385-259-7847. SOMEONE HAS BEEN CALLING LEAVING VOICEMAILS WHO IS RESPONDING TO MY EMAIL REQUEST TO CANCEL AND REFUND MY MONEY, THEIR PHONE NUMBER IS 480-999-9697. THIS IS SCAM, MISLEADING AND UNACCEPTABLE AND WILL NOT BE TOLERATED.

+2
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