Poor Quality Women's Clothing Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Poor Quality Women's Clothing, help other victims by adding it!
Scammer's email [email protected]
Country United States
Victim Location KS 66044, USA
Total money lost $80
Type of a scam Online Purchase
Date 6/8/2024 07:35
To <[email protected]>
Subject Returns
Please send me information on returning items.
Thank you.
On Sat, Jun 8, 2024 at 1:03?AM lovinpro_lily <[email protected]> wrote:
Dear customer
Hello, thank you for contacting us. Is there a problem with this order? Don't you like it? Please tell us the reason for your refund, so that we can provide better service and improve the quality of our products.
Waiting for your response. Thank you!
Best regards
Date 6/9/2024 01:06
To lovinpro_lily<[email protected]>
Subject Re: Returns
Greetings,
The products were not what I was expecting and the items are not labeled. There was no packaging label included. Why does your website not include an address or have more information about returns? Why didn't I get an answer about returns when I requested such?
On Mon, Jun 10, 2024 at 9:56?PM lovinpro_lily <[email protected]> wrote:
Dear Customer
Thank you for your message and order.
After placing your order, if you are not satisfied in any way, you can return the item, the return will require the customer to pay the shipping cost.
We accept brand new returned items. Please make sure that the returned item must be brand new, unwashed and without any perfume, smoke or other odour. Otherwise, we will not be able to make a second sale. Thank you for your understanding. Please also send me the return tracking number, without which we will not be able to process the refund.
Please include your email address, order number and request details in the return instructions and let us know the tracking information after the return. This is so we can track the status of the shipment. We will inspect the goods upon receipt. If there are no problems, we will refund you. Please send me the tracking number when you return the item so that I can refund you as soon as possible! Please don't worry about it. Thanks!
We apologise if we have caused you any trouble.
Date 6/13/2024 22:48
To lovinpro_lily<[email protected]>
Subject Re: Returns
Hello,
There was no information regarding where to send items for a return. Also, the items were sent to me without any paperwork, which would typically have the tracking number, the items ordered, total cost, etc. How am I to get that information to you if it was not given to me?
Thank you.
From: lovinpro_lily <[email protected]>
Date: June 13, 2024 at 10:25:38 PM CDT
Subject: Re: Returns
Dear Customer.
Hello, we are deeply sorry for bringing you a bad shopping experience. We are a regular jeans manufacturing factory and our quality is totally fine. It may not actually meet your expectation and standard, but it does not affect its use. Due to the hassle and expensive shipping cost to return the item, if you don't like it, I suggest you can keep it for your friends and family. We can apply for a $11 refund for you, would that be acceptable to you? Of course you can also choose to return it, but for the return customer must bear the shipping cost by himself. I hope I can get your answer, have a nice day!</[email protected]></[email protected]></lovinpro_li...⇄