Posing as LL Bean Reports & Reviews (2)
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Reported details
Order # YYD-TORR2025011033487201
1 women's wicked plush robe, sz XL, $5.95 x2 = $11.90;
1 women's double cable sweater, sz XL, $4.95;
1 womens quilted full zip sweatshirt, sz XL, $5.45
1 womens layering tank, white, sz X-Small, $1.85
FREE GIFT: womens smart wool hike light cushion
Margarita crew sock, purple eclipse.
The order came to cost of: $24.15, plus $12.99 shipping, and $5.00 insurance. Total of $42.14. There was also 'free gift' promised, which was a pair of crew socks. There was an error on the order listing 2 Women's Robes and a white tank top.
I did not ever receive these items. I sent an email to:
[email protected] saying I wanted only 1 (one) robe and 0 (zero ) layering tank. I asked for order to be corrected and charges recalculated.
Jan. 12, LLBean Outside Together responded " Order is on the way. Track your shipment; HBGJ0023241079YQ.
2-05-2025 Message from shipping: Monticello, Ia, arrive at last mile; 2-08-2025 leaving sorting center Monticello, IA; Shipping UPS/DHL Delivered 02-12-2025.
IT WAS NOT DELIVERED! I tried to contact LL Bean about the order using the tracking number and message came back that number was not recognized.
When I received my Credit Card bill I was charged $42.14 by FITCINCHFABRICS, BROOKLYN, NY.
Reported details