PranaHeart Reports & Reviews (2)
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If you know any contact information for PranaHeart, help other victims by adding it!
Total money lost $37.43
Type of a scam Online Purchase
Scammer's website www.pranaheart.com
Scammer's address None provided -unsure if it is USA or Canada?
Scammer's email [email protected]
Country United States
Victim Location NY 14610, USA
Total money lost $17
Type of a scam Online Purchase
This is a fake company. I found them via a Facebook ad, and went to their website, which seemed totally legitimate. I purchased a bracelet for my friend via my Bank of America credit/debit card. PranaHeart sent me a Facebook message via Facebook Messenger, with my order linking back to their website, and a link to a tracking # to USPS. The tracking # link said, "tracking # not found". I went to write them back on Facebook messenger, and it said, "no longer accepting emails from this account." I went to PranaHeart's Facebook page: https://www.facebook.com/pranahearts/info/?tab=page_info, and wrote them a comment to the effect of, "I made a purchase, it says there is no tracking #, please advise?" It was never posted onto their page or responded to. I emailed them via my personal email, and this is the reply I got:
Anna (Prana Heart: Everyday Mindfulness)
Apr 28, 10:36
"Hi Rhianna,
Thanks for your message. We are a trustworthy company and we care about our clients. If you like a refund, all you have to do is ask me. I just checked and saw that your order was shipped on Apr 27 and is on the way. Please let me know what you want me to do for you. Sorry for the inconvenience.
Best Regards,
Anna"
This was never shipped, my friend never received her package, they did not reply to my request for a tracking #, and they did not refund any money of mine. I reported them to Bank of America who promptly refunded my money.
Please advise. They need to be shutdown and criminally prosecuted as they committed fraud and theft!