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Preferentaills

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Preferentaills Reports & Reviews (1)

- Florence, KY, USA
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I purchased items from their website Oct 24th 2022. I did not receive the items and have contacted them via email 16 times. I was offered a 60% refund which I declined. I demanded a full refund and was promised that 12-13-2022 and have yet to receive my money back. Here is the last email that I received from their support team

<[email protected]>

Dear,

I'm sorry for the trouble it caused you.

The refund has been returned to your payment account and it always takes 15-25 days to reach your account.

Cash and bank transfers take longer, depending on the processing time of different banks. So I don't have a specific scope either, please bear with me.

If you have any questions, please feel free to contact us again.

Best wishs,

Customer Severice Center</[email protected]>

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