Premium Support Reports & Reviews

Premium Support LLC Reports & Reviews (16)

Victim Location 90018
Type of a scam Tech Support

Yahoo account was lost. contacted Yahoo for technical support, yahoo gave a number in which people involved in another country never contacted a supervisor, support was never given. A definite fraud. Please stop and investigate now.

Useful

Amazon prime

Date:[May 24 2021]
Purchase ID: 582209055N814030K

Hello

You sent a Payment of $1329.00 To Premium Support llc

If you do not authorise the transaction. Follow the instruction.

Helpdesk Number : Call 1-(850-280)-0051

It may take a few days for this transaction to appear in your account

Merchant

Premium Support llc

Instruction to merchant

You do not have any special instruction for the merchant.

Description

Unit price

Qty

Amount

Your order at Premium Support llc (541421)

$1349.97

1

$1349.97

Subtotal
Total

Payment

$1349.97
$1349.97

$1349.97

Charge will appear on your credit card statement as 'Premium Support llc'
Payment sent to Premium Support llc

Issues with this transaction?

You have 7 days from the date of the transaction to open a dispute.

[Saint Louis, Call 1-(850-280)-0051]

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For immediate assistance and disputes redressal
Call 1-(850-280)-0051

Useful

Victim Location 95358
Type of a scam Tech Support

Scam is claiming to renew computer services but has not identified who they are or what services. They claim to have charged a bank card for the renewal of services. I called the number and they said it was too late and that my account had been debited. I called my bank and no such charges were made.

Need Support? We are here to help!

?? +1 (808) 207-1977

ORDER NO #05832

Premium Support LLC

Thank you for the Re-order!

This email is here to notify you that you have authorized us to charge your Debit card on file with your account for $439.98

Your services have been reactive again.

Separator

PLEASE NOTE:

This charge may take up to 2 days to fully process and to appear on your statement. If you need to make changes to your order, or if you want to receive a full refund on this payment, call us immediately ?? +1 (808) 207-1977

Order number: #05832

Invoice Date: March 05, 2021

?? +1 (808) 207-1977

Premium Support LLC

Item

Quantity

Total

Program - Intel Core i9 Cloud protection

Alternate text

$ 399,99

3 Year Laptop Protection

Alternate text

$ 39,99

Total $ 439.98

Charged on

VISA DEBIT (....) XXXX

Please note this charge may take up to 2 days to fully process and to appear on your statement. If you need to make changes to your order, or if you want to receive a full refund on this payment, call us immediately

Call Support: ?? +1 (808) 207-1977

Separator

Premium Support LLC

Facebook Twitter Linkedin Instagram

Terms & Conditions

Thank you for your purchase. We appreciate customers like you. Come visit us again!

© Copyright 2020. All Rights Reserved.

Manage Preferences | Unsubscribe

Useful

- Weedsport, NY, USA

Scammer's phone 844-658-5830
Country United States
Victim Location NY 13166, USA
Type of a scam Online Purchase

I received an email today from this "company" stating that the computer and anti-virus installed by Premium Support expired today and that my account was charged $499.99. I have never heard of this company and sure would not let anyone in my computer remotely to set anything up. It just says that my bank account on file has been charged, but it doesn't have the last four digits of the account number like they usually do. It just says Bank Account ACH-...[XXXX]. I'm really hoping that my bank account doesn't have money taken out of it.

Useful

They have sent me two emails stating that they charged 499.99 dollars to my bank however that couldn’t tell me the information that have on file... I feel as though it is a complete scam. I contacted my bank and my card was never charged.

Useful

- Long Beach, NY, USA

Scammer's phone 888-681-8441
Scammer's address 15350 Valley Blvd City of Industry CA 91746, La Puente, CA 91746, USA
Scammer's email [email protected]
Country United States
Victim Location NY 11561, USA
Type of a scam Online Purchase

Twice I have received an email thanking me for my payment of $499.99 for renewing Tech support services that I never purchased. Two different emails, 8 days apart, both listed the same price and the same number to call for refunds. When I called the number a man said he would send me a form for me to fill out and that he would help me reverse the charge. I told him I have not been charged yet, but I want to make sure that I will not be charged. When I insisted that he send me the form so that I could examine it before filling it out he hung up on me.

Useful

- Mooresville, NC, USA

Scammer's phone +1+1 8558080770
Scammer's address CA, USA
Scammer's email [email protected]
Country United States
Victim Location NC 28117, USA
Type of a scam Tech Support

Email sent: “Your reliable computer protection services - Supporting all brands of all laptops.

Dear Customer,

Payment successful! Your bank account has been charged for the renewal of your services.

Payment Method:

Bank Account ···· ????

Amount:

$499.99

As your services expired today your bank account has been charged for $499.99 - Please note that this transaction may take up to 1-2 business days to reflect on your bank statement.

If you want to cancel your services please call our refund department in order to receive a full refund.

Support and Refund Department

?? +1 (855) 808-0770

REFUND POLICY

A full refund can only be provided once the services are completely removed from your computer. Please call our refund department for help as they will be the only ones able to remove the services.

Premium Support LLC Logo

+1 (855) 808-0770

[email protected]

Made in California with Love.”

I don’t have a laptop or computer. Never had one in my life, so I immediately knew this was a scam.

I doubt they have my information at all, but I wanted others to know this is a scam to get your information by pretending they’ll offer you a refund.

Useful

I got this email from "Premium Support LLC", stating that I was "successfully charged 499.00 for renewal" . Of course they gave a 1-801 number to call for immediate refund. I'm so glad that I found your site so know for sure that this is indeed a scam.
I'm saving the email in case my bank is charged, but I can't see how that is possible since I've never heard of this company before and they wouldn't have my information.

Useful

I had the same experience with the person above. They tried to control my pc when I asked for information - I hung up before they could control my pc

Useful

I copied the email they sent. I've reported them to the federal trade commission. The number just rings and eventually goes to voicemail. I never signed up for this service and there is no evidence it is a real tech service provider. Email was sent from Premium Sp via sendinblue.com

? +1 (606) 212-4694

Dear customer,

We're confirming that you have authorized Premium Support LLC to charge $499.99 to your card on file with the account. Please keep in mind that it may take 1 business day to fully process your payment.

Your anti-virus and computer support payment was successful and has been extended for 1 more year with your Microsoft Windows computer.

Premium Support Account Number: *****19480

Payment Date: 11/18/2020

Payment Amount: $499.99
Card Type: DEBIT CARD •••• (✖✖✖✖)

Subtotal

$415.73

Tax
$84.26

Total
$499.99

Receipt # 2-9838CX

© 2020 Premium Support LLC | All rights reserved.
3 Park Plaza #1600, Irvine, CA 92614

Changed your mind? Call us in order to unsubscribe at any time and to receive a full refund.

Useful

Victim Location 21207
Type of a scam Counterfeit Product

I received an email that my Window’s Computer Service was renewed and debited from my account. I don’t have an account with these people. The email says to call if one wants a full refund. No funds were debited from my account. This is a scam operation. They most likely want one to offer their credit info over the phone. I called and told them I would report them to BBB. A male that sounded like an East Indian accent answered. He asked if I wanted to cancel the service. I only told him never to contact me in any way. He was arrogant and rude.

Useful

- Nuevo, CA, USA

Scammer's address CA, USA
Scammer's email [email protected]
Country United States
Victim Location CA 92567, USA
Type of a scam Credit Cards

Received an email stating my credit card on file had been charged $399.99 for a subscription for computer protection had expired (I never used this company). If I wished to cancell to call 1-385-444-4475. Tried this # twice and the call was refused. Received a call from 347-507-8859 where upon they wanted me to go to a website so they could refund my money. I fell for this type of scam in Dec 2019 from a company named Remitly. It took several months to resolve that one. However, it did make me wiser. I simply hung up and reported it to my bank.

Useful

Was your bank ever charged?

Useful

- Port Orchard, WA, USA

Scammer's phone 3858000372
Scammer's address CA, USA
Scammer's email [email protected]
Country United States
Victim Location WA 98366, USA
Total money lost $699
Type of a scam Tech Support

This scam started in 2019 and has continued to the point we have purchased new phones at home that have a "call block" button. We do not answer the phone any more. We let it go to voice mail. They have gotten our cell phone numbers and call them also. The numbers change they call from the company name is Premium Techie Support. I have cancelled my credit cards and they are trying to charge my accounts for an annual fee of $399.99 for which I have cancelled over a year ago. I do not use their services and tell everyone how bad they are tricking me into a scare scam with threats. The bank refunded the first amount they charged my credit card for. After that they had me purchase gift cards for $299 and $299 for $699.00. This money I have lost to them. They speak with an India accent, I asked if they were in the USA they said California but use India for support.

Useful

Victim Location SK S0K 4T0, CAN
Total money lost $800
Type of a scam Tech Support

Received a popup saying computer had a virus and was to call Microsoft to get it fixed. Called the number they gave and talked to someone who asked for credit card to fix problem and eventually lost $800. Can't get into computer now until I give them more money, was told by them to not shut computer off or lose data.

Useful

Victim Location 99301
Total money lost $400
Type of a scam Online Purchase

I purchased their service April 2, 2018 for $400.00 -FS *PTSupport 877-3278914 CA for a life-time protection. All of my passwords were locked and they fixed my computer. They would incur other charges so I discontinued using them. They would call often to tell me that they would make a charge on my bank account. recently they left an email saying that I owed $299.99. I called Premium Support to tell them that I want my account closed. Peter William from SLC 801-462-0405 turned it over to the Senior Manager Kevin Parker-Sanford, Florida 321-4205323. He told me that he would like to give back my $400. through an online bank transaction. I said that I don't bank online. He said he was trying to help and then locked my computer screen and said he would not free it up until I opened an online account. I called a bank on my cell phone and they said it was a scam ( which I already expressed to this person) and call the police. I then started calling the police when he asked, "What are you doing?" I told him that I was calling the police. He hung up and left me with a locked computer. He told me that I would loose the computer and "come what may." Microsoft was able to create a new account. When I went back to check my email....all of my files on personal expenses were removed...including Premium Support, personal pictures and my customers.

Useful