Premium Total Health Reports & Reviews (14)
Premium Total Health Contacts
Premium Total Health associated photos:
View Photos
Address:
504 Commons Rd, apt 274, Naperville, IL , 60563, USAPhone: |
|
E-mails: |
Sign in to see |
If you know any contact information for Premium Total Health, help other victims by adding it!
Add new contacts
Scammer's website Premium Total Health.com
Scammer's address California
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Phone
No where does it say that it enters you into a monthly fee for more products. I spoke with three men that sounded exactly the same and was told I could not speak with a supervisor. After four phone calls I received a confirmation number that this scam of a membership was canceled. However they had already charged my credit card $70 more dollars. I am going to try to fight to get my money back as soon as possible.
Total money lost $95.21
Type of a scam Online Purchase
They charged my debit card for the shipping cost and it arrived in a small box with nothing else in the box, no paperwork, nothing showing a receipt for the charge to my card, no order forms for further product if I wanted more (I don't!). That should have been my first red flag. Also, the email I got confirming my payment for shipping and handling didn't say anything about a trial or cancelling before 14 days were up.
Today I got a charge on my debit card for $95.21. I called my bank and then immediately called the number listed on my checking account beside the description of the charge, 1-888-340-2258. This is not the phone number listed on their website, they have two other numbers listed on that site. Those numbers are 301-526-9999 and 301-742-9000 and the phone number on the confirmation email when I paid for shipping is 855-439-7546 and emails are coming from a myhealthycbdproducts.com that web address doesn't take you to a company website.
The woman on the other end tried to say that the bottle I got in the mail was a "trial" and that it stated that there would be further charges on my card if I kept the "trial" beyond 14 days. I read over that web page fully and completely, there was never a mention of a trial or any further charges to my account anywhere on that web page or on any of the pages when I check out to pay for the shipping for this sample.
I asked what the name of the company was since premiumisolate.com didn't take me to a website just back to the checkout page for the product. She told me the name of the company was Premium Total Health. A search for Premium Total Health leads to the page CBD for Total Health https://www.cbdfortotalhealth.com
Also I asked her for the physical location of the company and it's address but she said she could not provide me with that. What kind of legitimate company can not provide you with their physical location and address?
The woman on the other end of the conversation cancelled my account but only offered 33% of my money back. I let them know (in somewhat colorful language by this time because I was angry) that this was not acceptable. After a lot of arguing back and forth I asked for a supervisor, I was informed that a manager was not available but she could give me 66% of my money back. I kept her on the phone and let her know I wanted a 100% back. Eventually after I kept insisting on her finding a supervisor (who she kept insisting wasn't available) she agreed to send me 100% of my $95.21 back and I got a confirmation email saying as much.
The email stated I would have my money credited back in 3 to 5 days. We shall see. I can't afford to lose that much money and I am prepared to keep fighting with them if need be until I get a full refund.