PRETENDED TO BE SOUTHWEST AIRLINES Reports & Reviews

PRETENDED TO BE SOUTHWEST AIRLINES Reports & Reviews (1)

Victim Location 32456
Total money lost $100
Type of a scam Other

I WAS ATTEMPTING TO CANCEL A SOUTHWEST AIRLINES FLIGHT RESERVATION. I GOOGLED THE PHONE NUMBER TO CALL AND THEIR NUMBER CAME UP. I CLICKED ON THE NUMBER AND CALLED. THEY CANCELLED MY RESERVATION AND CHARGED ME $100 TO DO SO. I LATER FOUND OUT THAT I COULD HAVE CANCELLED FOR FREE. I CALLED SOUTHWEST AIRLINES TO FIND OUT WHY I WAS CHARGED $100 AND THEY ADVISED THAT THEY WOULD NOT HAVE CHARGED A FEE. I EXPLAINED THAT I HAD THE EMAIL DOCUMENTATION THAT SAYS "SOUTHWEST AIRLINES AUTHORIZATION FOR FLIGHT CANCELLATION" WITH THE FLIGHT CONFIRMATION NUMBER AND NAME AND PERTINENT INFO. THEY INFORMED ME THAT I CANCELLED THE FLIGHT ONLINE. I ADVISED THEM THAT I ABSOLUTELY DID NOT CANCEL IT ONLINE THAT IT WAS ON THE PHONE. CONCLUSION: APPARENTLY THE SCAMMERS GAINED ACCESS TO SOUTHWEST AIRLINES AND CANCELLED MY RESERVATION ONLINE ... CHARGED ME $100 TO DO IT ... THE PHONE NUMBER NO LONGER WORKS AND THE ADDRESS LISTED ON MY CREDIT CARD (WHERE THE CHARGE IS COMING FROM) IS AN ABANDONDED MEDICAL BUILDING IN ORLANDO.

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PRETENDED TO BE SOUTHWEST AIRLINES

PRETENDED TO BE SOUTHWEST AIRLINES Reports & Reviews (1)

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