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PRIME DIGITAL

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PRIME DIGITAL Reports & Reviews (7)

I had the same experience as others. In trying to set up my Prime Digital App on a new TV a phone number came up that said I must call this 888 number because there was a problem with my account. I called the number and was told my account had expired 2 days ago and I had to pay the annual fee of $139 or I could get 2 years for $199.99. I opted for the later. As soon as they had my CC number I was able to activate my account. The next day I checked my Amazon account and found it wasn't due until August. I called Capital One to file a fraud complaint as my transaction was still pending. They told me it was flagged as suspicious and wouldn't be paid. The next day it was added to my account balance. I called back and the short story is: if you give your number to someone it is not fraud (even though the company is a fraud). I was told I had to dispute the transaction. A dispute is when you didn't receive a service or item you paid for. I was told they would give me a temporary credit and they would contact the company. I tried calling the number Capital One had for the company and the number I had called to get my Prime account set up. Both numbers were non-working numbers. Shockingly, the company, Prime_Digital, did credit my account and Capital One took their temporary credit back. So don't give up, file a dispute with your CC company. You didn't get what you paid for. By the way, I also reported suspicious activity on Amazon's web site and have heard nothing.

I was promised 4 years of prime for the price of 2. That apparently isn't going to happen. I was charged $289.99. Amazon doesn't recognize this, and won't do anything about it. I think it's time to [censored] YOU JEFF BEZOS! I think I will no longer be part of your scam activities!

I paid $300 for 5 years of prime, but after finding out that I had been scammed, I disputed the charge on my Amazon Prime card, Amazon Prime said it was a legitimate charge and refused to reimburse me for the charges. I totally believe that Amazon is in on the scam. My next effort will be to sue Amazon to retrive the money they stole.

I had the exact thing happen to me but my bank credit union did reimburse me the $249.99 and I called Amazon and placed a dispute and ironically enough this PRME_DIGITAL refunded 7 days later and my bank took theirs back. This was Aug/Sept 2022. thank you

+1

Tried to register another TV with my prime video yo the phone number that came up for the code I called it and they charged $300 I realized that they were a scam 6 weeks later when I tried to D register that TV and they were going to charge $49 then I wasn't I was able to deep register the TV myself and I realized it was a scam. On your bank account it will be listed as prime digital new work Newark Delaware

See headline as to what happened and check your bank account where they may have taken money from you and they would be listed as prime digital out of Newark Delaware

So I bought a new tv and went to log in on my prime video account and the tv prime app had a website it wanted me to go to and login a certain code. Once I did that a phone number popped up on the tv and told me to call it to activate my account on the tv. So I called and they said I had prime video activated on too many devices then proceeded to tell me they were having a special on Amazon membership for $150 for prime video on unlimited devices. So I gave them my credit card numbers because I felt safe because all this information was coming off the tv that led me up to the phone call. So then I hung up the phone and decided to log into my Amazon account and realized it expired in 3 months so I got suspicious and called the phone number back and there was no answer just a voicemail box. Realized I gotten scammed in a crazy clever way through the tv I called my CAPITAL ONE CREDIT CARD and had my card canceled and opened a dispute for fraud. Not to make this store any longer. CAPITAL ONE did not take off the $150 and I had to pay it because I didn’t meet the criteria for them to stop the transaction. CAPITAL ONE KNOWS ABOUT THIS SCAM AND SO DOES AMAZON AND NEITHER ONE OF THEM CARE OR WILL HELP YOU!

+3

I had a similar thing happen with capital one and the same scammer. I luckily had the charges reversed then after Capital One fraud investigation received a full refund. It crazy how they hijacked the Amazon site and say they are with Amazon and keep getting away with it.

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