ProCare Reports & Reviews (2)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for ProCare , help other victims by adding it!
Scammer's address 2 Stony Hill Rd Bethel , Bethel, CT 06801, USA
Country United States
Victim Location WA 98004, USA
Type of a scam Tech Support
About two month ago, I was having problems getting the system to clean up so I tried calling and the number was no longer theirs. The person with whom I spoke said they have been getting calls and they think that they were a scam. I looked them up but could not get a hold of them. So I gave up, c'est la vie!
Then about a month ago I received a call from saying that my microsoft account is not working! I told them I did not want to deal with that. Thanks. Then I kept getting calls from them. Then finally someone called me to tell me that Pro-Care is going out of business and that they wanted to refund me the money. But I had to go on my computer to get the authorization for the refund. Finally after several attempts I decided if they wanted to give me back the money I would accept it. So I called a guy named Eric Jones back at 678-500-9149. I got Eric??? and he proceeded to tell me that I needed to log into my computer and he will instruct me through the process. At this time he handed me over to Adam, his manager. (BTW they both spoke with Indian accents). Although I was skeptical I decided to go ahead with this. We proceeded to give him the access and he walked me through the download for him to control my computer. the Access Codes were 1*** with password 3***. While we were talking he brought up his own bank: *** page and told me to open my Bank account (***) which I (foolishly) did.
One major detail is that there is a black screen from time to time while he was preparing to make this transaction. He made me confirm the amounts to be transferred and ask me to confirm what my balance on that bank account was at the time so that I could verify that fund were transferred to the account. He gave me a Transfer Number TER 6*** and a confirmation number of CON 8*** and had me repeat the numbers back to him.
He showed me that he was transferring to [censored] S*** (which was oddly on the login *** page) and while we were talking he put the total amount being transferred as $650 instead of $250. (Black Screen again) I tried to tell him that he made a mistake, but he did not respond, and when he saw it he said he could lose his job immediately and he is not able to reverse the error.(Black screen) He showed me my account with a transfer amount of $650. Well, being an honest person, I wanted to refund him the amount overpaid, naturally.
He explained that the $400 could not be transferred back to the *** account because they are not allowed to have fund deposited or credited to that account at this time due to the closure. That instead I'm to go to Walmart and but a $400 gift card and call him back with the numbers on the card, which I was willing to do. I made him log out of my computer and was on my way to Walmart when I decided to check my bank account and found that they did not deposit any money into the account but transferred $400 from one of my other accounts into the account where they were supposed to make the transfer. I confirmed that with an agent of the bank on telephone and she reversed the transfer to its original account. So my bank account was back where it was.
I proceeded to call the number and he asked me if I got the card? I told him no and that there was no transfer into my bank account, at which time the call went blank (he hung up!). I called back and was verbally abused with unthinkable sexual innuendos (which, by the way were on my blue tooth so my 7 year old granddaughter heard every word!).
Type of a scam Tech Support
https://www.bbb.org/connecticut/business-reviews/computer-repair/pro-care-in-bet...⇄ />
I was contacted first a year ago when my computer received a message stating "a virus is on your computer and your computer will shut down if you do not contact us at 1-800-761-6289. I contact them and they remove the virus for the cost of $149.99. Then about a month ago, I contacted by them again saying that their company was closing and that they needed to refund me my money. So I called them back at this number and spoke with Justin and then he transferred me to his supervisor Adam, who told me that he would transfer the money from their account at WellsFargo Bank to my bank ***, which I had to login into my account. During this time my screen went black and I could not see what Adam was doing, then once my screen returned to normal, Adam told me that the money will be transferred to my account on Wednesday May 23, 2018 and for me to call when the money was received into my account. Before the actual transfer took place, I changed my password to my bank and look at the transfer activity and saw where Adam had made a transfer for $4,149.99 out of two my accounts which did not have the amount in them. On Wednesday, May 23, 2018, I went to my bank and made an ATM deposit and saw where my account had two deposit of $4,149.99 and the two accounts that Adam had made this transfer from were overdrawn. I immediately reversed the transfer. Around 4:00 p.m. Justin called me to login my computer to see if the transfer had been done, when I told him about the amount of money that was transferred into my account, he immediately transferred me to Adam, his supervisor. Adam asked me what was the problem and I told him that $4,149.99 had been transferred into the account from one of my other accounts which did not have that amount of money in it, instead of from Wells Fargo Bank like he initially stated. Once I told him this, we were disconnected and he has not called back. I do believe that they were trying to scam me for over $8,000.00, but they did not realize that I was very proactive with my bank accounts.