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ProgramAI.co's

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ProgramAI.co's Reports & Reviews (1)

- Tallahassee, FL, USA • Dec 04, 2024

I subscribed to ProgramAI.co's AI-driven coding tools in February 2024. The services did not function as advertised, leading me to cancel my account. Despite this, I was charged $7 initially and subsequently $49 each month through November 2024, totaling $497. Attempts to cancel were unsuccessful, as the website indicated I had no account. The company's sole contact is [email protected]. A representative named "Jane *****" offered to use my personal information to cancel on my behalf, raising privacy concerns. They initiated a refund but later halted it. I am pursuing legal action due to these deceptive practices.

Detailed Description of Events:

Service Misrepresentation:

In February 2024, I subscribed to ProgramAI.co's AI-driven coding tools. The services failed to function as advertised, prompting me to cancel my account.

Unauthorized Charges:

After cancellation, I was charged $7, followed by $49 monthly through November 2024, totaling $497.

Failed Cancellation Attempts:

The website indicated I had no account, preventing cancellation. Emails to [email protected] resulted in instructions to cancel via the website, which was ineffective.

Privacy Concerns:

Representative "Jane *****" offered to use my personal information to cancel on my behalf, raising significant privacy issues.

Refund Issues:

A refund was initiated but subsequently halted without explanation.

Supporting Evidence:

Email correspondence with "Jane *****" offering to use my personal information for cancellation.

Bank statements showing unauthorized charges from February to November 2024.

Immediate cessation of unauthorized charges.

Refund of $497 for unauthorized charges.

A formal apology from ProgramAI.co for the inconvenience and privacy breach.

Implementation of a transparent and accessible cancellation process to prevent future occurrences.

Jail time for the scammers.

Additional Information:

ProgramAI.co's domain registration details are obscured, with the owner using a paid service to hide their identity.

The website has a low trust score, with several negative reviews indicating potential fraudulent activity. (scamadviser.com)

I am submitting this complaint to the Better Business Bureau to seek assistance in resolving this matter and to alert other consumers about the deceptive practices of ProgramAI.co.

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