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Propertyrecs.com

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Propertyrecs.com Reports & Reviews (4)

- Minneapolis, MN, USA • Nov 09, 2024

Scammer automatically signed me up for recurring subscription without my knowledge.

- Cashmere, WA, USA • Oct 20, 2024

I contacted them initially online to get property values & information. I DID NOT sign up for a monthly service but apparently WAS signed up for their monthly service. This month, I noticed a charge on my credit card for $20 to propertyrecs.com...so I checked, and they've done the same charge the past 3 months. I called them at 855-719-6899 and their represented ANSWERED my call by SAYING "Are you calling to cancel your account?" I said YES, she asked for my email address, first and last name THEN said "Your account is cancelled...the $20 charge reversed...you will get an email confirmation in 3-5 business days." Then she hung up. The call lasted LESS than 1 minute.

- Bellaire, TX, USA • Oct 14, 2024

Noticed a reoccurring charge on my credit card from propertyrec.com, I was not familiar with this so searched ScamPulse.com before taking further action. Upon searching I found a post that seemed very similar to my situation and a phone number to call. After digging a bit more around the complaints on ScamPulse.com I found that this company while not a direct scam has set themselves up to take you money and hope that you simply don't notice. They are tied to 3rd party sites that you are already apart of and that have your information. When you search for details on the piece of property you are enquiring on the site says (so I was told) you will be charged $1 for your inquiry. What is not seen in great detail is that they use companies such as propertyrecs.com who then take your details and payment info. and put you onto a $20/month reoccurring fee. Other schemes that are going on at this company

- The report that I requested was never sent, when speaking to the rep. they were happy to send it now.

- When calling the support line, the guy answered the phone with "Would you like me to cancel your account". This is their opening statement, so clearly, they know that they are scamming people.

- After explaining why I was calling / enquiring on the account, he immediately went in and canceled my account without me requesting him to.

- When asking him to confirm what information I was looking for when charged he could not find anything in the system... and then tried to get off the phone by telling me that he had already canceled the account and that there would be no further charges (this was his way of getting me off the phone without asking for a full refund)

- I than proceeded to ask for a full refund and to speak to a manager. In which case he agree to a full refund and tried to hangup once again, without speaking to a manager.

- Finally being transferred to the manager, the manager was able to provide detail around the property that I was looking up, which helped me feel better that my credit card details weren't stolen and told me that I should have received an email with the cancelation, which I had not yet (or so I thought)

- Turns out the email goes straight to Junk and that in the email address they added an "s" to the end (@propertyrecs.com) so when you are searching for propertyrec.com nothing comes up.....



All in all I believe the company is legitimate, however their business practices are more than sketchy, and this is really how they make their money.

- Townville, SC, USA • Jun 20, 2024

Propertyrecs.com has a website set up to mimic an official state service. When you pay $1 to receive a property report, they automatically sign you up for a monthly subscription without your approval. The have no identity data, no address, no names. They did cancel my subscription after i caught it. They did not respond to request for their identity or business license to operate in SC.

** update - I just checked their website and they have completely revamped it to remove the misleading state seal, and they have added identifying information and other details after I threatened a complaint to BBB!

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