Protectera LLC Reports & Reviews (5)
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SCAMPULSE
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Scammer's address 116 Village Blvd Ste 200, Princeton, NJ 08540, USA
Country United States
Victim Location TX 77339, USA
Total money lost $7,080
Type of a scam Tech Support
The Support rep told me that I needed an anti-hacking expert and guided me to Tech Intel to fix the computer and get extra network security support costing $1080. John, a Tech Intel rep contacted me and fixed the problem via remote access to my computer. My bank account information was provided to process the payment via electronic check.
Tech Intel information: 116 Village Blvd, Suite 200 Princeton NJ 08540, phone 844-793-0999.
Everything was fine until September 12 when I received a call from 844-793-0999. It was John at Tech Intel informing me that the network security they had installed earlier had alerted them to an issue with my “personal network IP". He told me this was a rare situation that he had only seen a few times, and that the only fix would be a higher level network security available from CISCO Networking. The cost of $2000 would have to be paid by me at the time of install, but he assured me that this cost would be refunded via the insurance which was purchased as part of their first fix on my network. Since CISCO was only set up to make industrial transactions, he told me that he could get it from them if I provided him with the cash. The only way he knew to complete the transaction was for me to purchase 4 Walmart gift cards @ $500 each that he would use to purchase the CISCO Networking support. The gift card information was given to John @ Tech Intel.
On the next day, September 13, I received a call from John telling me that the additional security had been installed, but it appeared that my personal network IP was already too corrupted to prevent additional hacks. He believed that to fully protect my network, I would need to secure a brand new, uncorrupted IP, and that he could do that for me, again via Cisco using the same transaction process. The additional cost would be $4000. Again, I was told that I would be fully reimbursed for these costs because of the insurance I had with Tech Intel. In fact, John sent a copy of a $6000 check that their insurance company had already prepared to be payable to me when the work was done. To purchase the additional $4000 in gift cards I went to Walmart and purchased 8 gift cards in the amount of $500 each.
From September 12 -14, Tech Intel was remotely connected to my computer to "fix the problem and provide additional security". At midday on September 14, John requested yet another $2000 for even more security, this time for an issue they hadn’t anticipated being needed.
At that point, my earlier suspicion of a scam was realized when I couldn’t find any confirming evidence that Tech Intel was a legitimate tech support company. And a little more research confirmed that I wasn’t the first victim of this scam. I feel sure that I never received any security support (or any legitimate service/product) and was scammed out of a total of $7,080. Official reports regarding the scam have been filed with the Federal Trade Commission (FTC), and Internet Crime Compliant Center (IC3).
Scammer's address 116 Village Blvd Suite 200 , Princeton, NJ 08540, USA
Scammer's email [email protected]
Country United States
Victim Location WI 53715, USA
Total money lost $200
Type of a scam Tech Support
Scammer's address 116 Village Blvd Suite 200, Princeton, NJ 08540, USA
Country United States
Victim Location NV 89434, USA
Total money lost $920
Type of a scam Tech Support
Scammer's address 116 Village Blvd Suite 200, Princeton, NJ 08540, USA
Country United States
Victim Location FL 33771, USA
Total money lost $249.99
Type of a scam Tech Support
Scammer's address 116 Village Blvd Suite 200, Princeton, NJ 08540, USA
Scammer's email [email protected]
Country United States
Victim Location TX 78582, USA
Total money lost $100
Type of a scam Tech Support