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Purrbeds.com

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Purrbeds.com Reports & Reviews (4)

- Stanley, VA, USA • Jul 19, 2024
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I saw an add for a bed for a cat. I clicked the link and the website looked legit and had several different products and had feedback and pictures of previous customers. I placed an order and paid via credit card. The card was charged immediately and I received a confirmation email. After several weeks and no update or shipping notification I emailed emailed the company, email was the only way I was given to communicate with them. After 2 weeks I received a reply stating that there were so many orders placed around the Christmas season they were heavily back ordered and they apologized. I have messaged them 2 additional times, May and July, and have heard nothing back since. My original order was placed in December and I have to this date not heard back from them or received my product.

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- Jordan, MN, USA • Feb 22, 2024
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The advertisement was on facebook. The product I purchased is called a cat tunnel bed. Everything looked legit but they have not responded to any of my emails, and never sent the product. From what I see on facebook, other people have had the same experience I've had.

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- Huntsville, AL, USA • Feb 07, 2024
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Website offered for sale a cat bed product with 2-4 week shipment. Product was ordered on 12/2/2023. Product was not received in above window. We requested explanation and initial explanation was provided on manufacturer delay from 12/20/23 until 1/21/24. Refund request at 1/21 email and no response since. We have sent two additional follow up requests for refund and no response and no product delivery.

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- Johnston, IA, USA • Jan 16, 2024
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I ordered and paid for the product and never received it. Cannot get a response from customer service.

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