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Radenes.com Reports & Reviews (1)

- Rock Island, IL, USA • Apr 07, 2024

On Saturday, April 6, 2024 at 08:20:35 PM CST, [email protected] <[email protected]> wrote:

Dear customer,

Sorry for the confusion caused, we are afraid that the logistics company made a mistake.

We sent the package to you according to the correct address, but there was a problem when the staff delivered the package.

In order to make up for your loss, we will offer a 55% refund of your total payment as compensation. Then you can buy something similar at your local. May we know your opinion.

Your reply will be highly appreciated, thanks.

Anna from Customer Service Center

2024-03-26 09:25:14 [email protected]> wrote:

Dear customer,

Thank you, your feedback has been duly noted.

We are now getting further confirmation with the international couriers partner for you.

We will let you know once we get any answer.

Best Regards,

Anna from Customer Service Center

2024-03-25 09:30:20 [email protected]> wrote:

Dear customer,

Sorry to hear about that.

As we checked, your order has been properly voted.

Could you check your mailbox or ask your neighbor if they have signed for the package please?

Any feedback,please contact us anytime.

Anna from Customer Service Center

2024-03-22 10:03:04 [email protected]> wrote:

Dear customer,

Thanks for contacting us.

As we checked, your order has been delivered successfully, you can track it here: https://t.17track.net/en#nums=AT338689588CN,AT338689565CN , please confirm it.

Could you please check your shipment and if it still hasn't reached you, please kindly let us know and we will make further confirmation for you immediately. Any questions, please email us anytime.

Thank you.

Best regards

Anna from Customer Service Center

2024-03-22 06:16:51 Kristina Davis [email protected]> wrote:

I placed my order on 2/24/24. I did 2 orders for the

Walmart Flash Sale Today Only $39.99?Transformer Remote Control Folding Scooter 35453266, 1 blue and 1 yellow. I never received a email about the orders and was wondering when shipped I did pay the extra for express shipping. My name is  ,Rock Island, Il. 61201. Emai

AT338689588CN,AT338689565CN are the tracking numbers I received but never got a actual shipper. According to 17track my orders were delivered but I have not received them.

I would like to know where my scooters are at, you have the money and I have nothing. I have been home all week waiting for the delivery.

These are the messages back and forth I have had. They say that it is there fault didn't get scooters but they dont want to give me my full refund.</[email protected]>

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