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Red Fox Power Sports

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Red Fox Power Sports Reports & Reviews (32)

- Douglas, AZ, USA

I purchased a 50cc RTX scooter moped from them on 2/10/20 and it was listed as "in-stock"; however, almost 2 months later my order is now listed as, "on hold - preorder" after charging my credit card. I have attempted to contact them several times to get a delivery date and each time someone gives me a different date. There are several poor reviews listed for this company, which I should have checked before I ordered. Beware of dealing with this company!

+2

Ordered a kids atv and received a atv that won't run. Called, emailed, smart chat with the company and have received no response.

We attempted to purchase a go cart for our children for Christmas. We went online on Dec. 8 and placed order with our credit card online. Website said item would ship out Dec.15 so we think we’re good to go to get it in time for Christmas. When we placed the order it was over the weekend and hours listed online are Mon thru Fri. We placed order online then tried calling the company Mon, Tues, Wed, Thurs, Fri at the number online. The number never goes to a person, only to a recording telling you to try to live chat instead online. We also sent an email to the company website on Wednesday to no avail, no answer from company by Friday. On a Friday Dec. 14 tried again to live chat bc could never find link to live chat before but now it suddenly pops up. “Chat” with possible robot bc could not have possibly been a real person giving such vague answers without any elaboration. Actually only answered 2of the many, many questions I asked. Took screenshots of entire question and answer session of chat. Hate dishonest people/companies, especially this time of year. Had to call and cancel credit card purchase. Left with less than 10 days until Christmas to find a plan B for Christmas gifts for kids!

+1

We were purchasing a "200cc GVA Go Kart" as a christmas present for the only child we have in our family, from the website redfoxpowersports.com . We made the purchase on 12/02/2018, by debit card providing our information as we do on other sites, such as Amazon, Ebay, etc. They sent an automated email with the order confirmation number. We checked the website constantly to see the status of the order, website stated 2-7 business days for processing. We placed the order expecting to receive the package by 12/12/2018. After the 7th day on 12/10 we started calling several times and no answer, tried chat and it stated was 'offline', website was still showing 'processing-preparing order' as it showed first day order was placed. We called several times each day; no answer anytime of the day. We tried sending emails to the customer service address provided, no answer. We tried the chat again and finally received an answer on 12/14, informed us that they will send the order that same day on Friday. Again the same status is showing on the website; 'processing-preparing order' 2 days later. Tried the chat to check status again, no answer after 1 hour of waiting (website states they have quick response) now showing 'online'. A few minutes later I refresh the page, I let them know I have a question about a product I'm interested in buying and they respond within 15 min. When I ask to check what happened to my order, they have not replied and it's been another hour. Please do not purchase from this site.

+3
- Endicott, NY, USA

I purchased a go cart from red Fox power sports website. They immediately took the funds on Dec 1st and I have not been able to reach the company by phone, live chat or email since. I want a full refund immediately.

+2
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