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REI RewardsB. / imposter

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REI RewardsB. / imposter Reports & Reviews (1)

- Eatonville, WA, USA • Jun 21, 2024
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I received an email supposedly from Recreational equipment incorporated (REI) with its mountain logo and offering of a free terumo mug as a "valued customer" and you paid for shipping ($5.99). There was NOTHING about the diverse green nutrients. It all looked very official. I ordered it. However, I then checked with REI themselves and they said that was NOT from them and NOT an email they would use. I called the fraud section at bank, and they have reimbursed me that money. THEN I received another charge for $71.97 from diverse green nutrients and when I called the number shown on banking charge - I was told they were a third party. That i hadn't responded in 4 days after the "free" offer and so I was signed up for monthly products for $71.97. I have filed a fraud claim again with my bank. Since then, I have gotten 2 other "free" offers from "REI" but now I notice they have taken the REI logo off their emails. My bank has told me if I do receive any products for them - to refuse and return them. You cannot find this company online. Below is a copy of the original email I received from them and one I received today. As I said before - the original email had the REI mountain logo but that is now missing.

Today in my junk mail I received a similar email for a free product but now they are sending it via "Costco"

I am also notifying REI again about this.

REI Customer Support

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You

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Wed, 12 Jun 2024 14:50:15 +0000

Dear REI Good Shopper,

we would like to offer you a unique opportunity to receive a brand new YETI Rambler 20-oz. Tumbler - REI To claim, simply take this short survey about your experience with us.

Your opinion is very valuable.

GET STARTED NOW!

Tell us about your Shopping experience and we Will offer you this exclusive offer.

Kind Regards,

Your REI Rewards®

REI Customer Support

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You

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Wed, 19 Jun 2024 20:08:13 +0000

Dear REI Good Shopper,

We would like to offer you a unique opportunity to receive a brand new Yeti Crossroads Backpack - REI - To claim, simply take this short survey about your experience with us.

Your opinion is very valuable.

GET STARTED NOW!

Tell us about your Shopping experience and we Will offer you this exclusive offer.

Kind Regards,

Your REI Rewards®

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