Remark Green Reports & Reviews

Remark Green Reports & Reviews (64)

Scammer's website remarkgreen.com
Scammer's address 4942 Peachtree Hills Road , Las Cruces, NM, USA
Scammer's email [email protected]
Total money lost $121.71
Type of a scam COVID-19

I ordered 5 N95 type masks from this company on April 2, 2020. Today is May 14th, 2020 and I still haven't received the product. I contacted the company and did get an email with a tracking number which shows the product at a location in my state. That was last week. Contacted the company again this week and they again sent a tracking number with the same location. Still no delivery of product. Contacted company again and told them I was reporting them. No product received yet and have ordered from another company.

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- Norco, CA, USA

Scammer's website www.remarkgreen.com
Scammer's address 4942 Peachtree Hills Road, Las Cruces, NM 88012, USA
Scammer's email [email protected]
Country United States
Victim Location CA 92860, USA
Total money lost $90.84
Type of a scam COVID-19

On April 13, 2020 I ordered 3 Covid masks for a total of $90.84 and as of May 15, 2020, I have not received the shipment. Since then I and my daughter have contacted them several times and the reply is always, it will ship in a few days.

My last email from them stated that the package was awaiting pickup, more than a week ago, by USPS and they provided a tracking number.

It appears this site is a scam. Their address is shown as a dirt lot on Google maps. They have removed all their masks from the website and if they answer an email the answer is always the same " package is in the mail".

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Victim Location 21113
Total money lost $30
Type of a scam Counterfeit Product

I responded to what I thought was a legitimate business advertisement offering face masks during the pandemic. This particular option was a sports team I follow and like (Washington Nationals). The advertisement appeared on Facebook. I responded by selecting the shop option and selected the items I wanted. I responded via my cellphone and the site appeared to be legitimate. I received correspondence up until the product was "ready to ship" and now suddenly there is a delay in shipping caused by the pandemic even though the product is ready to ship. I contacted the company requesting a refund and instead was offered additional opportunities to shop. I responded with an additional request to cancel the order asap and now have not heard from the company. I believe based on my experience and additional searching online this company to be fraudulent and a scam.

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- Flint, MI, USA

Scammer's address 4942 Peachtree Hills Road , Las Cruces, NM 88012, USA
Scammer's email [email protected]
Country United States
Victim Location MI 48532, USA
Total money lost $61.20
Type of a scam Online Purchase

Ordered protective masks and promised turnaround of 7-10 business days. After over a month, requests for info on the order only get the same response: please receive 20% off your next order. There is never any info provided on the order, nor any chance to get a refund. I returned to the website today and several of the links for products come back "no page exists". I searched a few spots online and found several reviews of similar experiences with this company. Apparently, I fell for their scheme.

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They got me too. Ordered a mask April 5th and it billed my card under lush goods and I was also charged a foreign transaction fee. I've emailed the several times and get an automated response saying it is being processed for shipping and I will receive a tracking number in 2 to 3 days and gives a coupon code for a discount on my next order. Hey, at least you can get 20% off the next time they burn you!

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- San Antonio, TX, USA

Scammer's address 4942 Peachtree Hills Road, Las Cruces, NM 88012, USA
Scammer's email [email protected]
Country United States
Victim Location TX 78247, USA
Total money lost $78.39
Type of a scam COVID-19

Item has been listed as pending shipment in Houston since 4/29. Today I received this response. If it’s in Houston, what does customs have to do with it? And why on earth do they think I will drop another dime on any of their products?!?

Evelyn Haley (remarkgreen.com)

May 11, 2020, 8:29:26 AM GMT+7

Hi,

We are so sorry for the inconvenience.

We always prioritize the complete satisfaction of our customers and make sure that the products reach them within the specified time limit. Unfortunately, due to the coronavirus outbreak, the US custom has announced restrictions to transport and customs clearance, which caused the delay in shipping and cargo circulation.

As a token of our sincere apology, I will give you a 25% discount on your next purchase, please apply code OMGSAM25 when you check-out. I hope this is sufficient to solve the issue and clear any remaining inconvenience.

We are extremely sorry for what you have experienced, and we are contacting our shipping agent and making a constant effort to hasten your delivery

We will get back to you with further information.

Regards,

Evelyn Haley

Customer Service Representative

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- Lacey, WA, USA

Scammer's website www.remarkgreen.com
Scammer's address 4942 Peachtree Hills Road, Las Cruces, NM, USA
Scammer's email [email protected]
Country United States
Victim Location WA 98503, USA
Total money lost $73.65
Type of a scam COVID-19

I ordered 3 filtered mask on April 5 and still have not received product .

There is no contact number only generated emails . I have emailed them 3 times regarding my order and nothing , my credit card was charged .

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I placed an order back on April 16th and still haven't received it. I have sent multiple emails and just keep getting this automated email. I have asked for a refund or my order and still Nothing. I can't get any assistance.

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Contacted my local Boston news to advise them of this

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Same i’m out $134 for Mass that I ordered on April 18 and I just keep getting generic messages there’s no phone number to contact they say they’re in New Mexico but I did a little research and my card was charged by a company called lush goods they’re out of Hong Kong so I am now very doubtful that I’m going to receive any mass it’s been so long and they just keep giving me a 20% off coupon and saying sorry for the delay does give a New Mexico address and I’m going to try and research where that is I’ll also be following this up with my bank to see if they can track down the company information that was charged I don’t know what can be done about this but I’d like to put this out there so people do not keep buying from this company! Horrible that people would take advantage of this situation! ?

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Scammer's website www.remarkgreen.com
Scammer's address 4942 Peachtree Hills Road, Las Cruces, NM 88012, USA
Total money lost $71.97
Type of a scam COVID-19

I placed an order well over a month ago with this company and I've been trying to contact customer service and I just keep getting a generic message offering me 20% off which is all they offer on their website telling me that the masks that I ordered were already sent out but when I look I can't see anything past a label being created on the 22nd of April and there is no phone number and the link that the supposed person a customer service continues to send me is fake and nobody will contact me with in regards to a refund and at this point I don't know what to do

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- San Antonio, TX, USA

Scammer's address 4942 Peachtree Hills Road , Las Cruces, NM 88012, USA
Scammer's email [email protected]
Country United States
Victim Location TX 78228, USA
Total money lost $185
Type of a scam COVID-19

I ordered nearly $200 worth of masks for my family on 4/19 and after 9 business day received a “tracking number” that does not update info or give any details other than “your item has picked up by shipper.” It has been 13 business days and 20 days altogether. It’s sad that people are out to steal from others during a time like this when money is limited and all we’re trying to do is protect our families

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- Cheyenne, WY, USA

Scammer's phone none given
Scammer's address 4942 Peachtree Hills Road Las Cruces NM 88012, Las Cruces, NM 88012, USA
Scammer's email [email protected]
Country United States
Victim Location WY 82009, USA
Total money lost $95.90
Type of a scam COVID-19

I ordered $95.90 worth of products to include a 10 pack of model number MA2 FM (face masks), 3 different - 3 packs of FM (face masks) model numbers TV7, DF9, ND1 as well as cloth mask replacement filters - PM2.

I received an initial e-mail welcoming me to the "Remarkgreen family" with the following message:

Dear Valued Customer:

We wanted to say thank you for your first purchase from us.

You’re now part of our family, and we want you to know that we take care of our own members!

I then sent an e-mail asking for some clarifications regarding adult or children sizing and this is the response I got back from them TWICE.

Your request has been received and is being reviewed by our support staff.

Due to an enormous increase in mask demand during the epidemic, we are currently experiencing higher volume than usual. At the time being, we have equipped more staff to the warehouse, as well as the customer service center to ensure the processing time.

Please allow 24 – 48 hours for our team to get back to you with a response.

Join us to stop Coronavirus!

I started doing some research on this company after our credit card was charged from Outfit Model Company Limited and not Remark Green. I am seeing that their address of 4942 Peachtree Hills Road, Las Cruces, NM 88012 is non-exsistent and since there is no phone number to reach this company, it will be impossible to make contact with them in that manner.

Since doing more research I found several people saying they are out of Lushgood, Hong Kong and have since read many reports of this company being a scam and a fraudulent company.

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REmarkgreen is a scam. They call themselves Remarkgreen, when your transaction posts its Handready, Inc, and their email is tumblerica.com.
Their address listed on their webpage is a vacant lot of desert in NM.
They sent me a picture of them “working” on masks. Only problem is the picture belongs to another website and another company in NC.

Ive filed a claim with Paypal, a fraud claim with my bank, and with the police.

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- El Paso, TX, USA

Scammer's website remarkgreen.com
Scammer's address 4942 Peachtree Hill Rd, Las Cruces, NM 88012, USA
Scammer's email [email protected]
Country United States
Victim Location TX 79928, USA
Type of a scam COVID-19

RemarkGreen remarkgreen.com is the name of the online company that is a scam. We tried to purchase some face masks. Transaction did not go through. The bank called me immediately to verify. Checked reviews from other customers and everyone said that theyno one has received the items purchased.

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Scammer's address 4942 Peachtree Hills Rd, Las Cruces, NM 88012, USA
Total money lost $41.30
Type of a scam COVID-19

My husband ordered a carbon filtered mask thru this company with a firefighter theme because 1 he is a retired fire fighter and 2 because of his medical condition he is high risk and could die if he gets the virus. Money was taken out of account and never received mask. Emailed company and they responded 1x but not since then. Wont responded to cancel and want our money back and want this company charged with fraud people in a major pandemic time and taking advantage of people at a very vulnerable time.

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- Broken Arrow, OK, USA

Scammer's address 4942 Peachtree Hills Road, Las Cruces, NM 88012, USA
Scammer's email [email protected]
Country United States
Victim Location OK 74012, USA
Total money lost $92.36
Type of a scam Online Purchase

I ordered from this company on 4-5-2020. Site said 4-7days for delivery. Contacted company no response. They charged my card on the date I ordered. I have since disputed the charge. When the charge was made to my card it says lushgoods HK, meaning out of Hong Kong. Yet it claims on their website to be from New Mexico, USA. If you look on your maps app after typing in the address there is nothing there.

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