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River Electronics Inc

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River Electronics Inc Reports & Reviews (1)

- Surprise, AZ, USA
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Contacted them to use the 18-month warranty on a Photo Scanner product they manufacture. They state this warranty on the product documentation. The responder pretended to get details of the problem with the product and even mentioned the 18-month warranty. They just kept deflecting and delaying and would not give an RMA or return procedure to repair or replace item. They also seem to not know english very well or are pretending they do not understand what I am asking. In the end, kept telling me to return to Amazon even though item was bought more than a year ago and is not returnable (reason for trying their 18-month warranty).

They have also been reported to the FTC and the Arizona State Attorney General

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