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[email protected] Reports & Reviews (1)

- Middletown, MD, USA • Nov 15, 2024

I was contacted by phone saying that I may qualify for a government program for a cash out refinance on my home. After providing bank statements and proof of income, I was told that I was approved. Then I emailed a contract to print out and sign, and told that I needed to mail the signed contract with a cashier's check in the amount of $1750 to pay for servicing fees and an appraisal. After they received the check, I was told the appraisal would be in 7-10 business days. After waiting weeks with no updates, I called my point of contact and he told me that because I had recently had a loan modification, that things had gotten more complicated. He assured me that he would do his best to get me the refinance and that if they were unable to do so that the money I sent was fully refundable. That was the last time I spoke to him. I called and texted multiple times a day for a week and no response. I never received any services or a refund.

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