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Roger Florist

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Roger Florist Reports & Reviews (83)

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Same thing happened to me too. I filed a complaint with the NJ Attorney General's Office in Sept 2022. I received a refund check this past week from Asset Management Services USA, LLC (affiliated with Roger Florist). It seems to be a very tangled web. I just hope the check clears.
File a Complaint with the New Jersey Attorney General's Office

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I was hoping to send flowers to my mom for her birthday and she lives in another state. I did a quick search in her area for a flower shop & Roger Florist came up towards the top. I should have dug a little deeper, but it was late & her birthday was the next day. I placed an order and my bank immediately showed the charge. The next day, I received an email that the order was undeliverable and that my account would be credited the funds. That was almost a full month ago. A month of emails every week with no response. There is no phone number listed on their web site, which should have been another clue, so I have no other means to contact this company. I am writing this review in the hopes that it will save some other folks from the loss of their hard earned money, as this company seems to have a very clear mantra. I am also filing a complaint with the BBB and a dispute with my financial institution. Hopefully I can retrieve the funds and find a better place to spend them.

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- Louisville, KY, USA
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They sold me flowers that were to be delivered, canceled the order saying they could not be delivered and said I would get a refund, and the refund was never received.

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As others reported, I got no confirmation BUT my credit card got charged and no flowers were delivered. I received their standard letter saying that address was undeliverable (not true as someone was home all day and another florist subsequently delivered flowers with no issues) and they would issue a refund (not done). I have filed a complaint with the BBB and mastercard

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I ordered a birthday arrangement $66.85 that was never
delivered, this thinking they were in my area. SCAM-When I called
the number the person, with a thick foreign accent, advised they
only reply to email request through ,
[email protected]. This was done at 4pm and I
received an auto reply closed, their advertised hours at until 7pm
Friday. I tried Chat and no luck. I then looked up their address:
600 Broadhollow Rd. ,Melville ,NY 11747 No such business listed
in the directory, in the Bank of America office building. Almost
looks like a front for fraud, collect PII for accounts and sell off the
information.
Someone is asleep at the wheel in NY the BBB has numerous complaints and an F rating on them. The local Melville NY District Attorney should look into this one.

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Ordered:
No receipt, no confirmation,
Emailed:
No response.
Callled:
Hung up on.
Then blocked

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same exact thing happened to my wife yesterday. total scam

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Called Roger Florist 6 to 8 times this morning. A girl answered and wanted to know if I wanted to order flowers, when I told here why I was calling, she put me on hold for 7 minutes, then hang up, called again and again, same thing they hang up on you.

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I ordered flowers from what I thought was Clarke's Beach Newfoundland. The person told me they were local. My girlfriend never received the flowers and I never received my receipt via email. My visa was charged and when I called they said they had cancelled the order, as it was too far to deliver. They said they would credit my card in the next couple of days. Doing more research, I discovered they had scammed many people this way. I disputed the charge and won, will be receiving a refund within 5 days. They were not local, based out of New York, so my charge was double from what they quoted me.

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This place is a fraud. Someone needs to take down their site. They are operating under a florist name closely named to a successful florist. Just like others, took my money via credit card, e-mailed me to say undeliverable in my area and has not refunded after numerous attempts.

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I placed an order on 3/1/2023 for my daughters' birthday. I never received a confirmation email or receipt of the order. Honestly, I was not paying too much attention as I saw the charge in my credit card and got busy with work and life. I trusted this site as I was looking for a florist near where she lives. Yesterday, on 3/7/23 (date of delivery date) I noticed that she did not get her flowers, so I called the number listed in my CC statement, the number 855-451-2339 is out of service. So, I looked for alternative numbers in Google. I dialed 866-435-0814 and they kept transferring me to customer service and every time I asked the status of my order, they will continuously hang up the phone. I decided to look for reviews (something I should have done first) and realized this site is a scam! I opened a dispute with my CC company and hopefully I'll get my money back! Do not waste your time, money or energy with this scam company!

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They are obivious scammers. Took an order, flowers were NEVER delivered. When we tried to contact them, we were hung up on 6 times. Tried to contact them through their chat, which DOES NOT WORK.
Stay away!

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Same as all the rest. Ordered Deluxe Azalea Bonsai 1/31/2023 for a special birthday for my sister. Order cancelled as undeliverable to the receivers address. Rep stated the floral shop was in her city in MO. All lies! Manager Denise stated refund was issued, never was! They took me for $85.04. this scam company operate from New York, Georgia and New Jersey, scamming people with their broken English. From now on, I will refuse to give out debit or credit card info to any person who does not speak my language well because more than likely they are in a foreign country and armed to SCAM you!

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- Wyoming, MI, USA
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I went online looking for a flower delivery service. I picked that website (looked legit) place my order for flowers for my daughter. Got the message that I would receive an email confirmation soon. Never got it. Called the customer service number I told the guy that answered that I never got my confirmation email and went to ask him to confirm my order when he said that I would get the email and then hung up. I then called back and another guy answered and I told him that I wanted to cancel my order and he hung up on me.

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BUYER BEWARE! TOTAL SCAM! I PUT IN A VALENTINE'S ORDER FOR ROSES, VASE, TEDDY BEAR AND CHOCOLATES. AN HOUR LATER THEY KEPT SAYING IT WAS ABOUT TO BE DELIVERED. LIE! IT WAS NEVER DELIVERED! WHENEVER I CALLED CUSTOMER SERVICE THEY SAID IT WAS ON THE TRUCK TO BE DELEIVERED. LIARS! LIARS! SKIP ROGERS COMPLETELY AND KEEP YOUR MONEY

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If you have your cart full with items from Roger Florist- PLEASE close your browser now! This is 100% a scam and its a good one too! If you are sending flowers as a surprise then how would you ever know if they were delivered or not?! Spent over $100 and will probably never see that money and definitely will never see the flowers. BEWARE! Called numerous times for a refund to no avail. Also got the run around about being unable to deliver to the address... okay then any legit place would have cancelled instead of waiting for me to realize the recipients never received their florals.

I have reported the fraud to the FTC- Federal Trade Commission as well as contacted my corporate Credit Card. But save yourself the trouble and DON'T complete the transaction in the first place.
PLEASE DO NOT COMPLETE YOUR TRANSACTION
PLEASE DO NOT COMPLETE YOUR TRANSACTION
PLEASE DO NOT COMPLETE YOUR TRANSACTION
PLEASE DO NOT COMPLETE YOUR TRANSACTION
PLEASE DO NOT COMPLETE YOUR TRANSACTION

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I ordered flowers online to be delivered to my cousin in a rehab facility in Louisville, KY from rogerflorist.com. A charge for $75.95 went on my credit card. They sent an email the next day that they did not deliver to that particular address and that they would issue a credit. They did not. I emailed them twice and they said to wait a while longer. Today I went to ScamPulse.com Scam Tracker and can see I am not the only person scammed by them, that other people were taken in by this scam. I called my credit card company and cancelled my card and ordered a new number. I have lost my $75.95 and have been greatly inconvenienced.

THIS SCAM COMPANY NEEDS TO BE SHUT DOWN IMMEDIATELY!!

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I did an internet search to send my friend some sympathy flowers. I put in the town and florist. Roger Florist came up so I searched the online photos and called the number listed1-866-435-0814 and placed an order. The guy said it would be delivered that day, he said they would make 3 attempts and leave them at the door if no one home. I received an immediate email receipt for my order. I found out a week later that the flowers were not received so I called the number 3 times. The same guy hung up on me twice and the third guy put me on hold. I reported it to my credit card company. So sad to have been scammed, now I know I should have researched to see if this place was legit.

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Hello my fellow victims, I too failed to review the reviews prior to ordering a wedding anniversary bouquet for my daughter for 01/31/23 for a bouquet of 107.00 dollars. The flowers were to be sent to her office but I never received a telephone call from my daughter. So I called 02/01/23 and spoke to an Indian speaking rude lady who told me the same thing as you. Unable to deliver because there was no local florist to make the arrangement but they advertise that their store is local to my area. She rudely told me that I have to send an email to their customer service. I did receive a purchase order via email and replied back to them with the same email they sent me. A Jackie replied back assuring me she had refunded my order and it will show in my account in two days.

I have already filed a complaint with the BBB and will go to my bank on Friday if I don’t receive my refund.

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I contacted January 4, 2023 and within a couple hours they responded that they were unable to deliver and I would receive a refund. I called several times and never received a refund. I finally have turned it over to my credit card company. DO NOT ORDER ANYTHING FROM ROGER FLORIST. COM. THIS IS A SCAM.

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Ordered flowers yesterday. Never received an email confirmation or flowers for that matter! They took the $57.76 from my account and now you can't get a hold of them! THEY SHOULD BE SHUT DOWN! RogerFlorist.com Roger Florist LLC 1.855.451.2339

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Roger Florist Contacts

Roger Florist associated photos:


Phone:
+1 (855) 451-2339 3 1
+1 (888) 942-5722 0 0
+1 (888) 782-8933 0 0
+1 (866) 435-0814 0 0
+1 (877) 433-4507 0 0
+1 (877) 628-1050 0 0
+1 (877) 612-7824 0 0

Website:

 www.rogerflorist.com

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