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Roovant

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Roovant Reports & Reviews (2)

- Fort Lauderdale, FL, USA
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Ordered some compression shirts from this website. After a few weeks of waiting I contacted there customer service which only provided an email address. There is no address or phone number to call. It took a few days to receive a response but I was told that the product was on the way. A week later I get an automated email with a tracking link. It was to DHL but it was in German. I clicked the English tab and it provided no tracking information and said it could only provide info that the shipper provided. I copied the tracking number and went to the DHL website and put in the number and it said shipment not found. It has been over 4 weeks since I received that tracking and I still haven't been able to contact any one. The customer emails just kept telling me it’s not a scam and I would receive the product and a discount. The website is a scam. I'm reporting this purchase to my credit card company as a scam. 

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- Waukesha, WI, USA
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I ordered some compression shirts from this website. After a few weeks of waiting I contacted there customer service which only provided an email address. There is no address or phone number to call. It took a couple days to receive a response but I was told that the product was on the way. A week later I get an automated email with a tracking link. It was to DHL but it was in German. I clicked the English tab and it provided no tracking information and said it could only provide info that the shipper provided. I copied the tracking number and went to the DHL website and put in the number and it said shipment not found. It has been over 2 weeks since I received that tracking and I still have not received the product and the tracking number doesn’t show on the DHL site. The customer service person also was not helpful and just kept telling me it’s not a scam and I would receive the product. The website just seams very shady and have very evasive language. I am reporting this purchase to my credit card company as a scam.

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