Rosedress.com 2024 Reports & Reviews

Rosedress.com Reports & Reviews (3)

- New York, NY, USA • Jun 12, 2024

Scammer's phone 1(353) 339-0212
Scammer's website rosedress.com
Scammer's email [email protected]
Country United States
Victim Location NY 10022, USA
Total money lost $144
Type of a scam Online Purchase

i ordered 2 dresses from rosedress.com. Their website says to reach out to them for an RMA to make a return. The address on the website says Houston. However, they replies that i need to mail the dresses back to china to get a refund and that i need to pay for the return shipping myself. I would never have purchased the dresses if i knew they were coming from china.

Dear Customer,

Thanks for your kind feedback. Please follow the below shipping guidelines to return your package.

To ensure a return, your item is required to be unworn, unwashed and undamaged with our brand tag and in the original packaging bag. More info, please click here to check our return policy.

1. Pack all the returned items, along with your RMA number printed on the package.

2. Go to local USPS to return the package. Packages returned by DHL or UPS or FEDEX or any other carrier will be refused.

3. We kindly request to write the value amount as 5 USD for each dress, if the value is higher, the package is possible to take a long time to pass Chinese Customs and it will be returned back to customers. In case there is tax, the tax amount will be deducted from the refund. Kindly note the shipping cost will be covered by the customers and the shipping cost isn’t reimbursed.

Return address:

Receiver: Jia Qing Qiu

Phone: 13533390212(Phone number is necessary for delivery.)

RMA: DMRD285846

Address: Fengchao Cabinet, No.3 Lane, Feishajiao Nan, Nansha Street, Nansha District, Guangzhou City, Guangdong Province, 511458, China

3. GREAT IMPORTANT: Please update us with the tracking number or postage proof within 10 days. So that we can follow up the package and issue the refund to you sooner. Please be advised that Rosedress will not be responsible for loss or damage in transit or handling.

Once your return is received and inspected, refunds or exchange requests will be processed.

— Rosedress

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- New York, NY, USA • Apr 16, 2024

Scammer's phone 1(353) 339-0212
Scammer's website www.rosedress.com
Scammer's email [email protected]
Country United States
Victim Location NY 10028, USA
Total money lost $100
Type of a scam Online Purchase

Same experience as above. Rosedress says they are headquartered in China but they sent me a fake dress and when I asked to return it they sent me a fake Chinese address & said to say the dress costs $5.

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- Port Jefferson Station, NY, USA

Scammer's phone (861) 847-5989
Scammer's website www.rosedress.com
Scammer's email [email protected]
Country United States
Victim Location NY 11776, USA
Total money lost $130
Type of a scam Online Purchase

When I placed the order it took longer than expected to receive. I didn't think I was ordering from China, so I reached out in April 27 to check on the status of the order. I finally recvd the dress on May 1st which was horribly packaged and quality was awful. there was a sheet with info on returns which I kept asking the company to confirm. They kept trying to haggle with me to keep the dress at a discounted rate and I kept declining. I sent them an email stating that I returned the dress with all of the Fed-ex info as to who received and signed for it at my expense. Now I'm getting the pushback as to not to send there but to China. I have had nothing but a back and forth via email with them with no solution. Never have I experienced such horrible customer service and thievery. They have made this experience unforgettable and extremely challenging.

They should have indicated that it was coming from China and not California as the return states. Please help me!!

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