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Royal Auto Solutions

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Royal Auto Solutions Reports & Reviews (8)

- La Puente, CA, USA • Jul 16, 2024
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The scammer tried to convince me to pay full price and that the truck would be delivered to me in Southern California but I mentioned that I would drive to Denver to check out the vehicle and pay cash on the spot he hung up on me and tried calling back immediately and attempted 4 more times. That's when I realized that he was attempting to scam me out of $12,600.00 for a truck that wasn't going to be delivered. The ad is still up on Facebook Marketplace. I took a screenshot of the ad. royal-auto-solutions.com

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- Pleasant Grove, UT, USA • Jun 14, 2024
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Found a truck online with a very good price. Decided to reachout to the seller to get more information. Anyway, in the process of doing my research to make sure that this is legit I found that the same truck was posted on a different website. Not only that he tried to sell the same truck to another person who reported the seller here on BBB.

Here is the email from the seller after I reserve the truck online.

Thank you for choosing Royal Auto Solutions!

Please find the Purchase Agreement for the 2018 Ford F-250 Super Duty Platinum attached to this email. We kindly invite you to read the Terms and Conditions mentioned in the attached document carefully. If you agree with them, please sign the document and send it back to us.

NOTE: If you are unable to view it on your mobile phone please install any PDF reader. It's free.

The attachment is a PDF file which is not compatible with all phones/tablets models. We strongly recommend you to open it from your computer.

If you need help, please contact our Customer Support Department at: +1 (720) 924-8675

----- Confidentiality Notice -----

The information contained in (or attached to) this electronic message is strictly confidential. We advise you to not print or show to anyone this invoice when you are going to complete the payment

Thank you for using our Buyer Protection Program!

Neil Stark | Sales Representative

Phone: ?(720) 924-8675

Working hours: 08:00 - 20:00 Mountain Time

However on the bill of sale they sent me it has the name of Jerry Johnson acting as CEO with the legal authority to act on behalf of Royal Auto Solutions.

Buyers be aware!

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• Mar 14, 2024
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Saw add online and went to website. Spoke with Neil Starks. Told him Iam interested in looking at couple of trucks. He said he have a warehouse with car repos from banks. I told him I would fly in to Denver and check it out. He immediately said he can ship the vehicle within 1000 miles. I have 15 days to inspect the vehicle and refund if I didn't like. Red flag.
I Google his phone number and reverse image of the pictures. Turns out one of YouTuber posted same image of the truck one year ago and I saw on his website today. I brought it up, he said people stole his add? Makes no sense, Youtuber posted it last year. Second Red Flag.
Iam surprised his website still up.
Be aware of this scam.

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- Redding, CA, USA • Feb 23, 2024
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Online website claiming to sell repossessed vehicle's and will ship with bank escrow deposit. Website, looks good but when i Google address it shows an old warehouse.

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Tractors, campers, cars, and trucks at low prices (but not completely unbelievable). I asked for VIN numbers to see about out of registration, insurance, sales taxes etc, and I received quick responses. I was assured money would be sent through an escrow account, however they were unable to tell me which. I was told shipping was free, but then the max was then 2000 miles. After mentioning I had a friend on business in the area, I was told I'd need to provide a deposit to hold a vehicle. I replied that I don't want to hold it, and there were several of interest. Things got dodgy once I tried making a viewing. I suppose it's possible that things are packed away in a warehouse, but I've never heard of a deposit to look at something. Doesn't seem legit... also, their name is very similar to a legitimate dealership in the area.
Too good to be true?

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Found a tractor on his market place that seemed to good to be true.
Wrote Neil Stark about it and got generic reply. Did another piece of equipment just to see, same generic reply.
He wants to ship everything, first clue. I wrote him next day about tractor, just to test the waters and told him that I would come and pick it up. BOOM! Ad gone from Facebook marketplace immediately and no response from email.

If you look up address on Google maps it appears he lives in a small camper in alleyway behind a steel solutions business.

Scam! Police in that town needs to be informed of this. Hopefully no one has fell for this trick
Scammer

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I was searching the website for a camper and came across a camper for sale in my $ range. On the website, there was a contact button and I sent an email of interest in the camper. The following took place:

Dear ******** Thank you for contacting us!

We are glad to hear that you are interested in our 2005 Jayco Jay Feather Ultra Lite is still available for sale and is in perfect condition, exactly as shown and described on our website. We would like to discuss with you about possibly purchasing our car, so please contact us at your earliest convenience.

All our vehicles are located at our warehouse in Denver, CO. However, you do not have to worry as we are able to ship vehicles anywhere in the continental US. If you want to know more about how our process works, please follow the link below.

Terms of Sale

For more information or queries, please contact us during our business hours by Phone, Live Chat or Email.

Thank you,

Royal Auto Solutions

Neil Stark | Sales Representative

Phone: ?(720) 924-8675

Working hours: 08:00 - 20:00 Mountain Time

I then inquired about shipping costs and received:

Hi ******** Thank you for your email!

Shipping costs to both locations will be around $450.00. We have also received your reservation request so please let us know the shipping address you would like to use so we can move forward.

For more information or queries, please contact us during our business hours by Phone, Live Chat or Email.

Thank you,

Royal Auto Solutions

Neil Stark | Sales Representative

Phone: ?(720) 924-8675

Working hours: 08:00 - 20:00 Mountain Time

It was at that time that I contacted the person that would be purchasing the camper and told them to google the business and go to their website. However, when they did try to google the website, it did not exist except to point out it may be a scam. At that point I tried to google the website and found nothing either. Now angerly curious, I googled the address they have listed on the website and the location shows an different business located there. No business with this business name is located in the area. So, I called the phone number listed on the business and a man answered and I asked for the address so I could have a friend come by and check out the camper and the man immediately hung up on me. When I called back a recording came up that the number was not available.

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The camper was still on FB Marketplace three days ago. The address given is an industrial park and a vacant lot. The ad has now been taken down on Marketplace.

If it's too good to be true, it probably is. Thanks for the notice.
J. Nelsen

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