Royal Canadian Duct Cleaning Reports & Reviews (1)
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They were claiming to be a local small business. They offered a big discount for helping to fill a last-minute cancellation. After I booked, they cancelled the day-of saying one of their technicians had been in a serious accident, and they sent a video of this person all bloody in the back of an ambulance.
Today, they showed up at my house and the person who came is not the person I was talking to on FB. After looking at the system for a second, they said they saw all this other stuff that needed work and offered to do the extra work for an additional charge. In the end, it took them less than 40 minutes and the total quote came to almost $800. They only wanted cash or e-transfer. My husband was dealing with them and by pure miracle, he entered the email address wrong when doing the transfer, so it didn't go through.
Since then, I tried reaching the original person I spoke to, but discover that it's a fake account with only one friend, no posts.
I messaged the original account and someone different called me back, claiming to be a colleague of the original person. I asked to speak with them, but obviously couldn't because they're not a real person. I told the person I did speak to about my concern that I had been scammed, that they were not a real business, etc. They said it was my fault for not verifying before hiring them, so I asked them to send me an invoice, and they haven't done that. They also sent the person back to my house to demand money, which was scary.
I've included photos of the scam post that I replied to (Norman Hart) and another similar one (Benjamin Dominic) that I am certain is the same people and is also fake.