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Ruiwen Reports & Reviews (3)

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Ordered a mixer said new year special 48.99 with shipping gave me tracking number 16 days came got broken mug in my box.emailed them theyb said put claim in with local PO. Went to PO they checked tracking number and also cross referenced the number and it was the same number. They wanted me to put a claim in with post office. Contacted my visa company and they credited my acct. After researching. These social media platforms should not allow these overseas
company's to advertise unless they work with us company's and prove they are legit. They ruin it for the reputable companys.

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Order a scooter from you company paid for it throught pay pal to this day no scooter no email letting me know what's so I figured your company was a scam how you enjoy my money.!

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SCAM - Dec 20 - I ordered a sewing machine - $15.99 US plus shipping $29.98 US - $38.?? - PayPal - tracking number LZ*********** - **** *************************************************. If you can’t check any tracking information, please wait 3 days for updating. And you can track it via this link: https://www.17track.net/en - Contact us at [email protected] - Order No. *********** - 28 December, 2020. They sent an ice scraper.. Received Jan. 12. What a scam! What does an ice scraper have to do with a sewing machine?????? I am trying to resolve this. Now they say they are closed for Chinese holidays until March so they can’t do anything right now. I will try again!!!

This is the link for where i ordered the sewing machine = https://www.hellous.store/products/christmas-special1212?fbclid=IwAR0fIbh-RxM3mG...⇄ />
This is the link for the orders details page - https://www.hellous.store************************ * contacted [email protected] and this is the reply I received:

Hi,

Sorry to reply to you automatically.

The Spring festival is the most important traditional festival for Chinese reunion.

All staff of our company are on holiday now until 20th Feb.

So your question or request will not be answered in time,

but don't worry, we will revert back to you asap once we get back to work.

Sorry for all the inconvenience we have caused.

Your understanding will be highly appreciated.

Wish you and your family health and prosperity.

I tried to give you as much information as I could.

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