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Ryoko

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Ryoko Reports & Reviews (1)

- Billings, MT, USA • Oct 22, 2024
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Ordered wifi objects. Upon receipt, I noticed what appeared to be Chinese in the receipt. I immediately canceled the order per their website where it said cancellations within 24 hours would be fully refunded. They have refused to do so. I immediately disputed this as well called my credit company to dispute the charge. See below for one of my emails:

REQUEST IMMEDIATE CANCELLATION OF THIS ORDER.

• Per your website: Standard orders cancelled within 24 hours after payment confirmation: you will get a full refund.

In that this request is within 1 hour, please send a receipt showing the cancellation. I have notified my credit card of such.

I have several emails where "Lucy" continues to tell me the order has been placed and cannot be cancelled for a full refund. I also sent a complaint to their support department: Ryoko - Support at this email address [email protected]

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