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Saducts Reports & Reviews (31)

I am very happy for this service your work is very impressed me i hope I will contact you in the future for the service thanks...

+5

Yes they work with carefully and sincerely I.am for there service thanks alot good job

+5

i am fully satisfied with thr services .
although i have a dog i said them to work carefully they are every supportive.
vents duct's are Now free from dirt ..

+6

There service are Good ...impressiv

+6

i like there services..Now i can breath fresh After all ducts cleaning

+6

They are a Scam ! Same situation with the previous comment , they came to your house inspect the AC unit and want to charge $750 or $400 for some kind of service , they didn’t clean the ducts like they said they just spray a chemical and said the leave the ventilator on for an hour for $200 and that was it , that doesn’t take more than 15 mins , they drive a white van with no markings , they didn’t have a professional uniform just shorts and the T-shirt polo with the name of the company but they don’t use gloves or face mask or shoe covers ! I messaged the OWNER RYAN E DEMORY but he said that they are going to come back to do the full service but that’s no true he Doesn’t answer my calls and message ! So yes they are a SCAM !

+3

I saw you're comment befote scheduling the appointment but they told me your one of the competitor and i booked but i was fully ready to see what they are going yo do but after the service they did that was amazing they come wearing masks and gloves before entering introduce there selfs and then explained the service and when we agreed with that they started the service and they show the before and after snapshots and then we paid $200 and the inspection you're saying they inspected our system and they said you don't need to clean it this year you have to clean it next year

- Smyrna, TN, USA

They advertise for $199 flat rate duct cleaning but we felt like we got scammed. The ad on facebook said free sanitizing but we got charged for it and duct cleaning. A guy came here and said i have to look at your unit first then said ok we can't clean your duct it has some stuff there that we need to spray and sanitize first and we're not expecting that. We said we don't have money cause he wants $325 for that organic microban. I said we only have $200 then he said do u have it now? Is it cash? And he said ok I'll just take the $200 and just reword the invoice. Then he said wait 48 hrs and call for duct cleaning for $150 but he said "honestly i wouldn't pay for duct cleaning, you can do it yourself using a regular vaccum". I went back and look at the post and see and yup it said free sanitizing. I called the customer service at www.saducts.com cause this is the website that they gave me. I called and they only have the same guy answering the phone. At first i couldn't understand him so i asked are you located here in the US cause i can barely understand you. Are you in India? He said no. Anyways he said that the spray is not free. And put the blame on me for paying their guy and said that i just want my money back. I don't care about that money anymore i just wa

He didn't give any receipt he said they will email it to me and its been days and still no receipt. Van is not marked and tags is from north carolina.

nt them to be honest. I've never experienced this before. And customer service is very rude! Why advertise for duct cleaning and sell just spray? And that ducts can just be cleaned by household vaccum??? Hope this never happened to anyone. ??

Additional information from consumer: 



He didn't give any receipt he said they will email it to me

and its been days and still no receipt. Van is not marked and tags is from

north carolina.



+1
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