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SampExpress Delivery Services

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SampExpress Delivery Services Reports & Reviews (1)

- Gallatin, TN, USA

A member of our company had just started writing for a British Country Music publication (Country Music People) and the articles are in exchange for advertisement for our company, *** and our product (CDs and DVDs of Country bluegrass and old time gospel).

After the first appearance in the August publication we did not think it was out of the ordinary to receive a request from a foreign wholesale company wanting to purchase product. The people who contacted us were Cheryl Langley and Beverly George. They both purchased quantities of our product - and wanted us to send by a shipping company they claimed gave excellent service to customers overseas. This company was SampExpress Delivery. Cheryl Langley gave me the website and contact information for the company. I went to the website and it looked legit and so I contacted the shipping company. You deal with one person: Felicia Collette, the Customer Service Representative. You are requested to send all of the appropriate information for shipping - dimensions, weight, pick up location and delivery site. You are requested to wire transfer the money in advance of pick-up. The customers add more product (orders) to the shipment, saying that they should be able to get a discount on the shipping price for a large delivery. The customer's is billed for both product and shipping - then they start to pull back the payments by disputing the charges - while the shipping has already been wire transferred. At first you think that the customers are the fraud, and then when you stop the order and try to get a refund you realize that it was really the shipping company - that was the ultimate fraud.

I believe that these people pray on website owners - and mainly people within the music industry - because a later search shows someone on the BanjoForum asking about Cheryl Langley who wanted to buy several of their instruments. We were burnt, we lost a significant amount of money...but if I can prevent someone from falling from this double level fraud - then there will be some justice. Lesson Learned - Always select YOUR OWN SHIPPING COMPANY. And, if possible sell overseas through a company that acts as an intermediary with foreign outlets. Just because we have our own websites - it does not mean we have to also sell to overseas wholesalers. There are companies you can pay to be your middle man - who have better noses to sniff out these frauds that small business owners.

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