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Sam's Club Imposter

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Sam's Club Imposter Reports & Reviews (4)

- Keokee, VA, USA • Apr 29, 2024

I was told I won a car seat. Had to pay 9.95 shipping. Then when I saw the terms I found that 149.95 would be charged to my card.

Fake customer service reps are posing as Sam's Club employees online. They have sent out FedEx trucks to pick up merchandise or items to be returned to Sam's Club only to keep those items! And you do not get a refund for the item that you sent in to be returned.

- Lincolnton, NC, USA

I've noted at least one other report on ScamPulse.com of this same issue, which stemmed from a visit to Sam's Club in Gastonia, NC on 02-13-21. We purchased items for a home business. Two different Sam's Club floor stockers went well above and beyond to help us on a couple items. The next day I received an email, opened it on my Android phone, which does not show details of the address line (url) unless you manually click a drop-down arrow. I only saw Sam's Club Survey.

The email thanked us for shopping Sam's Club, and asked if I would complete a brief survey about our recent shopping experience. In appreciation, I could choose from one of 5 FREE (expressly stated) gift options. The survey looked, seemed, sounded, absolutely legitimate, and I chose a pair of Bluetooth earbuds as my free gift. I soon received a 'congratulatory' email from [email protected], though at that time I did not see the fraudulent address in Gmail on my phone. Again, I only saw Sams Club.

The earbuds work, but hardly have enough volume to hear. Turning my phone volume to maximum, I can barely hear anything, making them virtually useless to me. I dismissed it as 'no harm, no foul' at the time, and my wife asked to keep them until she tried them for her home office ZOOM conferences. We still have the earbuds.

One month late, while doing online banking, I discovered a charge from Wireless Buds Customer Care, with the url [email protected] for $84.68.

 

The line item in my online banking page read (case sensitive): GOLDENVIDAPL,8445301499,NM 84.68

I phoned my wife, out shopping, to pick up fraudulent charge paperwork at our bank before coming home so we could stop payment. I also surrendered my bank credit card, and filed the report as a fraudulent charge. But 2 hours later I discovered an email from Order Confirmation, Order #*******, Wireless Buds Customer Care, at this url: [email protected]. It showed the charge information that would appear on my bank account. It mentioned my "free trial period" was over, and I had been charged the full amount due.

NOTHING in fine print, or attachments, or user agreements, etc. said anything about a 'trial period'. So I called my bank's home office the following day, told them what happened, and asked if I should absorb the charge or not. They advised me not to, as it might lead to an ongoing subscriber type fraud, and the bank rep said they would investigate further. Several days later my bank allowed an "exception payment" to this outfit, and I'm out $84.68. I haven't yet figured out how my account was charged, because I never gave out any bank or credit card information. On one email I discovered the email had supposedly be sent to me at an old email address, *****@aol.com. I haven't had an AOL email address since 2003.

+1

I received an e mail form Sam's Club ( not legitimate) I was asked to take a 5 minute questionnaire. I took the survey and then I picked out a $4.95 gift for the survey. The next day an e mail appeared that I had joined a newsletter for Spy + Survival.Briefing. It is based out of California. The Phone number is 877-453-1177. . I went to Sam's club found out it was a scam. he address for the gift is Jason Hanson Spy and Survival Briefing.25101 Highland Manor Court Gatlinburg, MD 20882 I am not over the problems yet. I was reimbursed by the Company my $40.00 But still having trouble with my computers.

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