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Saucedies Kinchva

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Saucedies Kinchva Reports & Reviews (1)

An ad kept popping up on my Instagram feed for a "360° Rotating Food Dispenser(12-Grid)" from a company named Saucedies. I looked up the website and the reviews and decided to place the order on July 18, 2022. I even paid for shipping because I didn't meet the threshold as well as Shipping Insurance. On July 21, 2022, I received an email from [email protected] saying that my shipment was on the way with tracking information and order numbers. The tracking information was on a webpage called https://www.track718.us. Looked a bit sketchy but I ignored it. I ended up getting a package on Aug 7th with a notification saying that it was left in my mailbox. This was suspicious because what I ordered does not fit in a mailbox. I found on opening it that it was a scarf with some random writing on it.

I was livid. When I followed up with the Saucedies company using the same [email protected] account, I got an email back from one named, "YOUZI 5 TU" from a completely different email address - [email protected]. When I looked up www.kinchva.com, it looked exactly like the saucedies website from before, except it's now called kinchva.

I'm still following up with the kinchva company. See the email below. They confirmed that the seller made a mistake and sent me the wrong item. But in order for me to receive the right item, I need to first return the (cheap) scarf to some random location in China, show them the confirmation that I have returned the item. The seller will ship me the correct item once they have received my package.

"Dear customer,

We are deeply sorry for this case. After we check over and over again, we are sorry to find that it is the shippers who mistook the batch of the products due to the hot sale reasons, so you have received the wrong item, we are really sorry and have a claim with the shippers.

In order to make up for your loss, after negotiation with our suppliers, they promise that they could resend the right item to you, but to our regret, they ask for a return of the item you received. In this case, could you please go to your local post office to ask about the return cost? Our return address is: 1F, Block B, 108-120 Fengping Road, Fenggang Town, Dongguan City, Guangdong Province, China.

You can choose to get the full refund or ask us to resend the right item to you once the suppliers get the returned package, please offer a picture of the delivery paper and package when you return it or provide us the tracking information online (by screenshot or picture) if you return the package.

After you post the item back and provide information requested above, we will arrange a full refund plus the shipping cost of the returned package right away.

In addition, could you please check whether the item is useful for you or not? If yes, how about you keep the order or send it to your friend who can use it please, we can refund you a 40% refund of your total payment immediately, which can save the hassle of returning the item to us. If you have any different ideas, please kindly tell us and do not take further action, please believe that we can help you to solve it in a short time.

Your patience will be highly appreciated, have a nice day.

Paul"

I told them to instead ship me the right item first before I can ship them back the wrong item. I'm not sure what they're going to do, but I think it's better for others to beware of this scam before it happens again.

Biggest takeaway for me - Don't purchase from unknown websites.

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