SearchQuarry.com Reports & Reviews (3)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for SearchQuarry.com, help other victims by adding it!
Scammer's website searchquarry.com
Scammer's email [email protected]
Country United States
Victim Location CA 92392, USA
Type of a scam Other
Joan (SearchQuarry)
Jun 1, 2023, 2:29 AM EDT
Greetings Jacqueline,
Thank you for getting in touch.
We sincerely apologize for the inconvenience this has caused you.
As a public records provider, we gather data from various sources including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources.
Please allow us to clarify that you had purchased a 7-Day Trial for $5.05 which has a monthly recurring fee of $24.91 and a Premium VIN Report for $9.95 on May 23, 2023.
Upon checking our records, it appears that your scheduled rebill date for your 7-Day Trial was supposedly on May 30, 2023. However, for some reason, the payment from your credit card failed. As further confirmation, we’ve included an image of your declined transaction.Please be advised that we tried to bill the monthly fee because we did not receive a cancellation request before the trial period ended.
Moreover, on our checkout page, prior to the final billing step, the terms and conditions of the purchase, along with a detailed summary of the selected package, including the cost and duration of membership are provided and must be approved/acknowledged for the purchase to be completed.
Nonetheless, your account has been cancelled and we got a refund of $9.95 headed your way. You should expect to see the amount appear in your statement within the next 3-5 business days.
If we can help you with anything else, please don't hesitate to reply to this email or call us at (800) 859-7375.
Sincerely,
Joan
SearchQuarry
Customer Care Team
(800) 859-7375
SearchQuarry is not a consumer reporting agency as defined under the Fair Credit Reporting Act (FCRA), and the information provided is not a consumer report as defined under the FCRA. You agree to comply with our Terms of Use https://www.searchquarry.com in any communications with us or use of our service.
Attachment(s)
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PLEASE NOTE THAT MY ACCOUNT SHOWED CANCELED WHEN I WENT TO VERIFY THEY WOULDN'T CHARGE RENEWAL OR MO FEE B/C WASN'T HAPPY W/ THEIR SERVICES & EMAILED THEM ASKING REASON NICKEL DIMED FOR A LIL INFO AT TIME REQ MORE $ FOR MORE INFO. REMEMBER THAT ON 053023 WENT TO CHECK WHAT REASON THEY WERE TRYING TO CHARGE MY BANK & THE STATUS OF THE ACCOUNT WAS NOW EDITED TO 'INACTIVE' & THEY CLAIM IT'S SHOWING INACTIVE B/C PAYMENT WASN'T MADE AS AGREED AFTER 7 DAY FREE TRIAL! FROM THEIR WEBSITE STATUS WAS CHANGED TO: 'Account Status: Inact
ive FROM CANCELED WHICH IT PREVIOUSLY READ WHEN I VERIFIED CLOSED TO HAVE NO FURTHER BUSINESS W/ THEM!!! THE ACCOUNT WAS CANCELED! THEY CHANGED THE STATUS FROM CANCELED TO INACTIVE!!! THERE ARE OTHER REPORTS OF THIS CO SCAMMING PPL W/ VARIOUS COMPLAINTS. I HONESTLY HAD NO COMPLAINT EXCEPT HAVING TO PAY MORE & MORE IN EFFORTS OF GETTING THE INFO NEEDED & TOLD HER W/I MY EMAIL I SHOULD HAVE RESEARCHED THEIR COMPANY PRIOR USING THEIR SERVICES & LESSON LEARNED W/ LOSS ONLY BEING $5.05 + ONE OF TWO REQUESTED ADDITIONAL AMOUNTS OF $9.95 & DECLINED TO PAY THE THIRD CHARGE WHICH WAS REQUESTED IAO ANOTHER $9.95 & CANCELED THE FREE TRIAL.
Kobe (SearchQuarry)
Jun 2, 2023, 4:40 AM EDT
Greetings Jacqueline,
Thank you for contacting our support team here at SearchQuarry. We are always ready to help customers with any questions or concerns.
We sincerely apologize for the inconvenience this has caused you.
After a careful review of your account, I cannot find a prior request to cancel your subscription which is why our system is trying to collect the monthly charge but it was not successful. I have attached the transaction report to this email for your review.
Moreover, please know that overdraft fees are assessed when a payment from your bank account exceeds the available balance. We recommend that you consult with your bank about this.
Rest assured that your account has been canceled and you will not see any future charges from SearchQuarry. If you wish to deactivate your login and unsubscribe, please let us know.
If we can help you with anything else, please don't hesitate to reply to this email or call us at (800) 859-7375.
Sincerely,
Kobe
SearchQuarry
Customer Care Team
(800) 859-7375
SearchQuarry is not a consumer reporting agency as defined under the Fair Credit Reporting Act (FCRA), and the information provided is not a consumer report as defined under the FCRA. You agree to comply with our Terms of Use https://www.searchquarry.com in any communications with us or use of our service.
Jacqueline Spoor
Jun 1, 2023, 9:09 PM EDT
Heart in Bloom
See this...Copy & Pasted from your website...THE INFORMATION has BEEN EDITED SINCE 053023, wherein it previously showed free trial canceled! ....In whatever words it showed then which can bbb reviewed & NOW since you are caught in the 'scam' or 'fraudulent' activity in attempts to explain & accuse me of the charge declining from my CC & that reason I am no longer member per the agreed free trial wherein I canceled PRIOR to charge date. Furthermore, it's onn my computer & time & dates from cookies/history don't lie. My bank suspected the charge & it was NOT AUTHORIZED AS WAS CANCELLED PRIOR THE CHARGE DATE.
I was interested in your company's services as needed & YET the lack of professionalism is not appreciated.
The unauthorized charge has just cost me $122 ddue to not having a card now to charge my need for move day. :/ The bank mailing another card that will be received w/i the upcoming week & YET costing us another mo of storage. A MAJOR INCONVIENIENCE! Which my bank heard a nice word from me & yet the excuse of protecting my $ & YET CANCELING THE CARD WASN'T NECESSARY & I COULD HAVE DISPUTED THE CHARGE W// THE PROOF I HAVE OF THE MEMBERSHIP CANCELED IN TIME, RATHER THAN THE $122 THEY & YOU ALL JUST COST ME IN EFFORTS TO STOP AN UNAUTHORIZED CHARGE OF $24.95. Prior to this lie of it not being canceled in time from you all ...I had no complaint w/ your company other than nickel dime billing for a piece by piece of info & no prob... Just not a time wherein I was thrilled to experience such & a lesson learned. I should have researched prior to use of services & would have found previous complaints from other customers. Regardless...forgive me yet I was involved earlier this month from a drive by shooting by teens shooting a pellet gun from that vehicle on the LP that I was looking up & then going to call the DA considering the DOJ isn't being as effective as was/is needed & there are damages. So...just not a good time & yet I did cancel to avoid the charge & that is that on this topic.
Thank you & yet I just haven't the patience of the delay in my move that isn't you guys fault yet unfortunately this one unauthorized charge of three was my only ? considering it was canceled days prior to date it was to be charged & my bank sadly or the automatically whatever canceled the card & mailed another & I just have to wait approx 4-5 business days & that will cost me the additional $122. :/
Jacqueline
Name:
Jacqueline Spoor
Email:
[email protected]
Password:
UPDATE PASSWORD
Phone:
Member Since:
May 23, 2023
Account Status: Inact
ive
-----------------------
Heart in Bloom
Paperless Post
Yahoo Mail Stationery
Joan (SearchQuarry)
Jun 1, 2023, 2:29 AM EDT
Greetings Jacqueline,
Thank you for getting in touch.
We sincerely apologize for the inconvenience this has caused you.
As a public records provider, we gather data from various sources including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources.
Please allow us to clarify that you had purchased a 7-Day Trial for $5.05 which has a monthly recurring fee of $24.91 and a Premium VIN Report for $9.95 on May 23, 2023.
Upon checking our records, it appears that your scheduled rebill date for your 7-Day Trial was supposedly on May 30, 2023. However, for some reason, the payment from your credit card failed. As further confirmation, we’ve included an image of your declined transaction.
Please be advised that we tried to bill the monthly fee because we did not receive a cancellation request before the trial period ended.
Moreover, on our checkout page, prior to the final billing step, the terms and conditions of the purchase, along with a detailed summary of the selected package, including the cost and duration of membership are provided and must be approved/acknowledged for the purchase to be completed.
Nonetheless, your account has been cancelled and we got a refund of $9.95 headed your way. You should expect to see the amount appear in your statement within the next 3-5 business days.
If we can help you with anything else, please don't hesitate to reply to this email or call us at (800) 859-7375.
Sincerely,
Joan
SearchQuarry
Customer Care Team
(800) 859-7375
SearchQuarry is not a consumer reporting agency as defined under the Fair Credit Reporting Act (FCRA), and the information provided is not a consumer report as defined under the FCRA. You agree to comply with our Terms of Use https://www.searchquarry.com in any communications with us or use of our service.
Attachment(s)
Screenshot_2.png
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WHAT KIND OF BUSINESS IS TELLING ME THAT I WILL NOW HAVE OVERDRAFT FEES FROM MY BANK & I WILL NEED CALL MY BANK ON THIS!!! THEY NEED LEARN HOW TO CONDUCT BUSINESS & READ THE DECLINE CODE GIVING THE REASON OF DECLINE INSTEAD OF INSULTING THEIR POTENTIAL CUSTOMER AS THEY DID AFTER ATTEMPTED STEAL FROM ME!!!! THE DECLINE CHARGE CODE THEY WERE PROVIDED AT THE ATTEMPT TO STEAL IN THIS CASE MORE FUNDS THAN WHAT HAD BEEN AUTHORIZED AFTER THE ACCOUNT WAS CANCELLED & THE STATUS MYSTERIOUSLY CHANGED TO INACTIVE RATHER THAN CANCELED WHICH HAD BEEN VERIFIED!
...
from my bank's website... Adv SafeBalance Banking - 2248$1,193.09ShowQuick Viewfor Adv SafeBalance Banking - 2248
Investment accounts
I really haven't time or energy for such nonsense w/everything else going on in my life at the moment & YET WANTED WARN OTHERS CONSIDERING THE DISRESPECT FROM THEIR CUSTOMER SERVICE. I wasn't even disputing the two charges & just declined to pay any more & asked co in the original contact email what reason they nickel dime for info & that
...my ORIGINAL email from 053023
to them when noticed an attempt to charge my account w/o authorization! Jacqueline Spoor <[email protected]>
To:
[email protected]
Tue, May 30 at 4:20 PM
Heart in Bloom
Hello...
I needed the name that is attached to a License Plate due to the driver committing a crime & it will be a civil lawsuit & yet the PD has been advised & yet not yet taking the appropriate action.
The initial charge was $5.05 & no name or information was provided whatsoever so had TO PAY ANOTHER $9.95 & Still no name provided just the specifics of the automobile. It then requested another $9.95 to get the name...
What reason need I pay ea amount for information that is needed piece by piece?
Please advise.
I cancelled b/c it was only the name of the driver that was needed. I did have the LP & w/ tht got the Vin & yet it was only a name that was needed
Jacqueline
Heart in Bloom
Paperless Post
Yahoo Mail Stationery
---------------------
Email to them from 053123
Jacqueline Spoor <[email protected]>
To:
Joan (SearchQuarry - Customer Care Team)
Wed, May 31 at 11:04 AM
Heart in Bloom
Good afternoon
Thank you for your response & yet doing more research on this company provides a scam alert.
They like myself was provided w/ portions of info & given as you call it 'add on' options for only an additional $9.95 after the basic $5.05 charge for what info was provided. It was the name of the LP that was needed. Thank you yet there was no place wherein I was provided or able to ask for such w/o the Premium Fee & I as others didn't realize that it'd be additional $9.95 for another piece of info that wasn't needed to then pay another $9.95 for what was originally needed & offer as you mentioned for premium. I had always declined that & YET my bank NOW has just cancelled my BANK CARD requiring mail me another card b/c you company attempted to charge a THIRD charge OF $24.95 053023 & that was UNAUTHORIZED. Not only was it unauthorized yet the account was closed to not play into the ongoing additional charges for piece of info & another for only $9.95 we can provide that & yet provides something else. Anyhow...lesson learned & yet I didn't have automatic fields to put in the information that was needed so only the perimeters of the vehicle was provided w// no identifying info of owner or leasee. I understand you cannot provide what you haven't. Just developed a mess on my bank's side & haven't access to my card as needed to move today & trying to get others to help me otherwise I incur additional $122 in expenses that isn't feasible at this time. Rather unhappy about the experience & moreso from that upon research about this company. What reason did you all attempt to charge that unauthorized $24.95 b/c my entire plan on needing be cleared out of an area to day has been ruined from this & my bank insistent upon canceling the bank card to avoid it from continuing. The account was canceled days ago & there should have been NO additional charges as my bank claims you all attempted to charge of another $24.95. That just cost me an additional $122 rather than disputing the charge, considering having to pay for another month of storage IF my items aren't cleared out today & renting vehicle to move them to house is out w/o my bank card that I now have to wait approx 4 business days to receive.
Jacqueline
Heart in Bloom
Paperless Post
Yahoo Mail Stationery
Show original message
Joan (SearchQuarry - Customer Care Team)
##- Please type your reply above this line -## Your request (6659238) has been updated. To add additional comments, reply to this email. Joan (SearchQuarry) Jun 1, 2023, 2:29 AM EDT Greetings Jacqueline, Thank you for getting in touch. We sincerely apologize for the inconvenience this has caused you. As a public records provider, we gather data from various sources including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result,
Wed, May 31 at 11:29 PM
Jacqueline Spoor
See this...Copy & Pasted from your website...THE INFORMATION has BEEN EDITED SINCE 053023, wherein it previously showed free trial canceled! ....In whatever words it showed then which can bbe reviewed & NOW since you are caught in the 'scam' or 'fraudulent' activity in attempts to explain & accuse me of the charge declining from my CC & that reason I am no longer member per the agreed free trial wherein I canceled PRIOR to charge date. Furthermore, it's onn my computer & time & dates from cookies/history don't lie. My bank suspected the charge & it was NOT AUTHORIZED AS WAS CANCELLED PRIOR THE CHARGE DATE. I was interested in your company's services as needed & YET the lack of professionalism is not appreciated. The unauthorized charge has just cost me $122 ddue to not having a card now to charge my need for move day. :/ The bank mailing another card that will be received w/i the upcoming week & YET costing us another mo of storage. A MAJOR INCONVIENIENCE! Which my bank heard a nice word from me & yet the excuse of protecting my $ & YET CANCELING THE CARD WASN'T NECESSARY & I COULD HAVE DISPUTED THE CHARGE W// THE PROOF I HAVE OF THE MEMBERSHIP CANCELED IN TIME, RATHER THAN THE $122 THEY & YOU ALL JUST COST ME IN EFFORTS TO STOP AN UNAUTHORIZED CHARGE OF $24.95. Prior to this lie of it not being canceled in time from you all ...I had no complaint w/ your company other than nickel dime billing for a piece by piece of info & no prob... Just not a time wherein I was thrilled to experience such & a lesson learned. I should have researched prior to use of services & would have found previous complaints from other customers. Regardless...forgive me yet I was involved earlier this month from a drive by shooting by teens shooting a pellet gun from that vehicle on the LP that I was looking up & then going to call the DA considering the DOJ isn't being as effective as was/is needed & there are damages. So...just not a good time & yet I did cancel to avoid the charge & that is that on this topic.
Thank you & yet I just haven't the patience of the delay in my move that isn't you guys fault yet unfortunately this one unauthorized charge of three was my only ? considering it was canceled days prior to date it was to be charged & my bank sadly or the automatically whatever canceled the card & mailed another & I just have to wait approx 4-5 business days & that will cost me the additional $122. :/
Jacqueline
--------------THIS HAS COST ME MORE IN TIME & $ THAN THE ATTEMPT TO GET SERVICE PRODUCTS & INSULTS & DEGRADATION INSTEAD OF RESULTS UPON CHARGE THAT WAS NOT AUTHORIZED DECLINED!!!-------------------------
Scamming ppl requesting more & more $ for the information that was requested &B I even said in the email that if they haven't the info to provide I understand they hadn't it to provide & yet requesting more & more $ is unacceptable & web design is such to allow such loopholes & be massive gain for their company should ppl not report it!
Jacqueline Spoor</[email protected]></[email protected]>
Scammer's website Searchquarry.com
Scammer's address NV, USA
Country United States
Victim Location MI 48198, USA
Total money lost $33
Type of a scam Online Purchase
Scammer's address No physical address provided
Scammer's email None provided. Can only use contact form to e-submit correspondence.
Type of a scam Other
While they claim the service "does not create, verify, or guarantee the accuracy of such data; rather, SearchQuarry.com receives its information from various sources, including Internet sites. It is not necessarily affiliated with or endorsed by these sources, or compensated by them"; furthermore, they state the information "may not always be accurate or complete".
They on go to explain (only in the Customer FAQ section) that "The preliminary search accesses people databases simply to verify that the person exists in the United States. This information is provided as reference material only. Search results obtained from the Preliminary Search may not match the search results obtained in the members area based on the same search parameters." However, despite this disclaimer, they -with every search across 14 record types- consistently and repeatedly display precisely the same list of names in the same order and with the same basic identifying details; the only deviation among these search is that the municipality or county name is followed by the entity where such information should exist were it factual (i.e., "x" county birth records, "x" city municipal court, "x" county bankruptcy records database, and so on).
The only identifying information is that which can be obtained across a myriad of online searches; this most basic information includes all individuals with the same first and last name in the state (or nationwide, depending on search parameters), age (which may or may not be accurate), and location (including current and/or past cities of residence), followed by the supposed "data source".
You can select only one individual report (even if the same individual appears multiple times within the same query) you see a notice that "Your search was successful", and you can proceed to purchase the full report for a charge of $2.95 and a "5 Day Unlimited Report Access included in your trial membership. If you choose to cancel your account within the trial period this is the only amount that you will be billed. Afterward you will be charged $19.95 per month until you contact customer support to cancel."
It is also noted that "After your initial purchase, you will receive a trial to SearchQuarry.com’s public records searches. To cancel your subscription and your first recurring charge, contact SearchQuarry.com within the trial period by (link provided on site)."
Nowhere on the site -even in the "Privacy" or "Terms and Conditions" sections is there a physical location, owner or other names, address (either physical or P.O. box) or any clearly identifying "company" details.
Should you wish inaccurate information to be removed, you must "Please print, fill out all the requested/mandatory information on the Data Removal Request Form available at opt_out_form.pdf" and "It may further help us locate the information you wish to be removed/withheld, if you provide us such details as the location of the data in question in a form of website/URL link."
Also, it is stated that "Although most information is usually removed or blocked permanently, we do not guarantee the information will not be available again in the future, as we are not in direct control of the information distributed and obtained from official public records/government or third party sources. It is for this reason that we recommend you contact the custodian of the original record to request it be removed or corrected."
I have completed multiple initial searches using my name (followed by those of family members), and each name appears on each and every search across the 14 "People" searches, as being positive results for report information. I selected the option to choose individual reports where I know FOR A FACT no information exists, and I nonetheless received the notification that "Your search was SUCCESSFUL. All you need to do is activate your account to unlock and view your report instantly." This was the case where no records exist, such as arrest, bankruptcy, court, criminal, death, marriage, divorce, warrants, and more.
Given that repeated result across different names, this is obviously a scam website, attempting to appear as legitimate via mention of The Freedom of Information Act and the Fair Credit Reporting Act. There are many scam and ripoff report sites across the Internet, where complaints have been made as to the fraudulent practices of this entity, yet it continues to operate.
If this is not a matter that the ScamPulse.com can somehow address or exert influence, please forward this to the appropriate entities, agencies, organizations, etc., who can.
Many thanks!