Secureclientaccess.com Reports & Reviews (1)
Secureclientaccess.com Contacts
If you know any contact information for Secureclientaccess.com, help other victims by adding it!
Add new contacts
SCAMPULSE
|
SCAMPULSE
If you know any contact information for Secureclientaccess.com, help other victims by adding it!
Scammer's website secureclientaccess.com
Scammer's address 11336 Camarillo Street, Toluca Lake, CA 91602, USA
Scammer's email [email protected]
Country United States
Victim Location CA 90036, USA
Total money lost $2,000
Type of a scam Credit Repair/Debt Relief
Winners Credit Club (North Hollywood, CA) failed to provide services. I was assured that services would begin and phone call conversation to discuss me (consumer) next steps upon receiving payment. That did not happen. I paid $2,000 May 26th. May 30th I sent an email that included many questions that went unanswered to this day. I sent a follow-up May 31st asking when's a good time to talk and it went unanswered still to this day. After 9 days (not including the holiday) no one still had contacted me as I was told, to explain services, answer questions or get started for that matter.
A week later I reached out to the owner, Andrew to follow up and asked him to update on when someone can get started or contact me about lingering questions that I was told I had to pay first and get started before they'd answer. I was put off even more and the owner got very unprofessional in tone and responses; telling me "they're busy and I'm not the only person they're working with and will call me when they aren't busy"...
For the next two days it was more back and forth trying to get answers and give this company the benefit of the doubt. Finally, the morning of 6/8 with no progress, no answers and poor business practices, I requested a refund as services were never started. I was told no. I've never seen a "business" not perform the services they said they would, or at the very least reach out with some form of communication and acknowledgement along the way. My money is being held hostage. Payment tendered yet no services met or started, yet they refuse to process a refund. After threatening to sue they tried to do damage control and finally contact me to get started. Poor business practices. I do not trust this company. I want a refund.
After threatening to sue it was only then that someone called to do damage control and finally contact me to get started. Poor business practices. At first I was told they were "in the process of getting started". Then I was told they were busy and have no updates. Then after threatening to sue I was told the someone was in the hospital. Specifically, I received a text from someone named ‘Maynard’ to get started finally June 8th, again after threatening to sue. I didn’t oblige and explained that I already requested a refund. ‘Maynard’ then explained that he is ‘Ryan Rios’ and didn’t get back to me because he was in the hospital. Which excuse is it? Busy, or sick? Which person is it? ‘Ryan Rios’ whom I paid and emailed, ‘Dustin Bibbs’ the name associated with the email, ‘Maynard’ who was in the “hospital”? Or ‘Ryan, whom Maynard said actually was him all along”? Moreover, even if one of the names was in the hospital, it shouldn’t have stopped the entire company where at least one of them could have gotten back to me. I do not trust this company one bit and have experienced nothing but suspect behavior or activity. That is not the type of company I want to do business with.
Furthermore, everytime I texted the owner he would instead reply with voice text and did not want to put anything in writing. Very sketchy and again I do not trust them with my business. I just want a refund and put this behind me.