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Serafine

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Serafine Reports & Reviews (2)

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I purchased a 64” console piece of furniture on 2/25/21. It shipped from TX to MA. However the shipping weight on UPS label was 2lbs. This is NOT as indicated on the website. (200lbs.). I received no email confirmation of purchase which is why I reached out to paypal. This is a scam, and this business needs to stop their practice; it was a decently configured website, so I gave it a shot given through paypal I knew I would at least have tracking.

I am requesting a refund as nothing was ever received, but no status is known at this time..

Additionally, shipping address was confirmed on the website but the label shipped to Waltham MA, US. You can see from the receipt on paypal, that they were supposed to ship this to the correct address, but it never sent. I have screenshots of the issue. When you further look at the website, you'll notice that none of the "reviews" link to anything. And though I created a login, I received no confirmation until I posted this as fraud on paypal.

Here is the website: DO NOT USE! https://serafine.shop/product/console-table-for-entryway-hallway-easy-assembly-6...⇄

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Website is full of products listed for purchase with prices very low that it is very suspicious. When you click a button to pay via PayPal, and say “open in a new tab” Chrome actually blocks the site, so it doesn’t seem as though the site is legitimately accepting PayPal, seems like they could be phishing for financial information luring customers in with rock bottom prices for products.

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