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[email protected] Reports & Reviews (8)

- Poteet, TX, USA • Dec 09, 2024
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I ordered a Christmas tree for $49.99 on November 5 and paid through PayPal. I never received the item although PayPal says they show the item was delivered and I accepted the item. In my PayPal account, it shows the item was never even shipped.

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• Dec 04, 2024
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I purchased a Christmas tree from this company through tik tok. It stated that it delivered 12/2 at 14:36. When checking the security cameras it was never delivered. I emailed them twice. No response. Also went to USPS and they told me that the tracking number was not a vaild. Apparently when researching further it was all a scam. I also contacted paypal to let them know.
Online Purchase of Christmas tree off of Tik Tok

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• 2 h ago
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How did you get a tracking number that usps was able to validate..
I'm kinda in the same situation and am fighting it out with paypal credit ( for a 3rd time now as they keep saying the seller shipped it and the tracking is showing it as delivered.)

the tracking number started with XCSU and after doing some digging myself it goes through a xichen tracking which is a domain that was registered about 7-8 months ago.

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- Guerneville, CA, USA • Dec 04, 2024
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I have made several attempts to email with no response. The tracking information that they gave me stated it was delivered to the door I never received. I bought 2 trees one a day before the other.

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- Fontana, CA, USA • Dec 03, 2024
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I ordered a prelit artificial 7'-9' christmas tree that I saw on TikTok but I never received it. My bank card was charged for $49.99. I received a confirmation email form PayPal with all the purchase details such as

Your Transaction ID:

Merchant Transaction ID:

Purchase Date:

Payment to: FARMINGTON PTE. LTD. [email protected]

Invoice ID:

Quantity 1 Item Hot Sale-7' to 9' Pre-Lit Fir Christmas Tree

ID Number

Price $49.99 USD

Subtotal $49.99 USD

Total $49.99 USD

Once I notified my bank I then received an email from PayPal stating the following:

We Can't Investigate or Decide This Case

You filed this dispute with your financial institution or credit card company, not PayPal. We can’t provide additional details or updates on this claim because we don’t have access to your financial institution’s investigation details.

I believe this is a fraudulant transaction.

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- Franklin, KY, USA • Nov 30, 2024
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Orders a Christmas tree from TikTok shop through broomira which was never shipped or received. Filed dispute through PayPal who then told me the seller said package was delivered but was a blatant lie. Package was never delivered or even shipped. I also provided them proof through emails.

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- Racine, WI, USA • Nov 27, 2024
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I found them on TikTok. I made a purchase after seeing an ad for a product. I never received it. I have emailed them 3 times to inquire where it was. I think they used a fake paypal link to run my debit card.

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- Phoenix, AZ, USA • Nov 19, 2024
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Bought a Christmas tree off TikTok, USPS confirmed that the tracking info was invalid. I reached out to the seller via email with no response. Requested refund from Papal, awaiting refund.

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