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[email protected] Reports & Reviews (3)

- Falling Waters, WV, USA • Mar 01, 2024

A promotion was going on TikTok about fashion nova sales going on. Three different transactions were made, for the amounts of $27.16, $39.24, and the final transaction of $41.76 totaling $108.16 was deducted from my bank account. Here we are a month later and still have not received merchandise. I called the phone number provided only to find out it was a bogus phone number. I did receive emails from [email protected] of confirmed orders with a supposedly tracking number, however, the tracking numbers were also bogus numbers. I emailed them back to ask for a complete refund for all three transactions and after no luck i am disputing it with my bank.

- Manassas, VA, USA • Feb 16, 2024

The company had an advertising for sale for all jeans priced to $1.99 per item. I picked my items checked out and it said check out through FashionNova LLC. This was ok Jan 15. I have used the original order #240114220506519 to track and then the website stopped working. I emailed and they gave me a #FD6254240300YQ and to track at website https://www.818track.com/. As a normal person I asked who would be delivering, they told me a carrier that they used and that I need to answer my phone when they called. It has been a month and they say policy is 7-30 days. I emailed them every day. Today was last draw as I checked that so called tracking website and it says delivered but it wasn’t. Contacted them and they sent back the same info that I just sent them in the email. They are complete scammers using FashionNovas business name.

- Mobile, AL, USA • Feb 16, 2024

The itinerade.com shop has been advertising items at discounted prices. Using name brand sites like it's a legit company. Once you pay for your items you never receive the products. No contact phone number and no way to cancel your order.

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