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Shapedly.com

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Shapedly.com Reports & Reviews (3)

- Parkville, MD, USA • Nov 23, 2024

The website offers undergarment products. The products are not what they are displayed as. The website offers a 30 day money back guarantee for items. Items arrived damaged and they are refusing to refund the items. There is no customer service phone number, only email. The email exchange is robotic, saying the same things over and over no matter the context.

- Palisades Park, NJ, USA • Oct 30, 2024

Placed order end of August. Tracking info stated the item left carrier in NJ (I live in NJ) on September 6, 2024 and the package never arrived. I asked multiple times for a refund and the lastest response was they are investigating with the carrier and can not refund at this time.

- Statesville, NC, USA • Sep 25, 2024

I saw an ad on social media for a bra through this company. I went to their website ordered a bra. I received a completely different size than what I ordered. I went onto their website to request a replacement and the only contact was an email. I emailed them. They responded back and stated that they do not offer refunds, unless the item was damaged due to the nature that the items are undergarments. I responded back to them and stated that on their website it states they have a 100% moneyback guarantee for 30 days. Have not heard back from them.

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