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Shipdei.com Reports & Reviews (1)

- Middle Village, NY, USA • Jun 25, 2024

On February 16, 2024, I left my car, which is a BMW X2 2018, at a local logistics shipping company in Rotterdam, Nederland:

SCL Rotterdam B.V.:

(+31 10 427 7720 | [email protected] | http://www.sclrotterdam.com)

It was scheduled to be shipped from Rotterdam, Netherland’s to New Jersey Port, USA. For this service paid 1,324.50 euros. I was told that the total shipping time would be no longer than two weeks.

After three mounts on May 7, 2024 I got the following email from SCL Rotterdam B.V:

-“Good day Eleonora,

We received the below mentioned email from our agent in New York. Can you please contact them?

"We are not able to reach out to the below customer. Our multiple e-mails and phone to her are unattended. She needs to sign our POA to proceed. Is there any alternative phone# or e-mail address?"

Contact at our agent: [email protected]

Thank you in advance!” -

SCL Rotterdam B.V insisted they connect me with an agent who is going to assist me to get my car. I didn’t ask for assistance and I wanted to get my car by myself. SCL Rotterdam B.V neither Direct Express Inc. provided me with the documentation of the NOTICE FOR ARRIVAL, so I was not able to track my car. I got in contact with Direct Express Inc. and was swindled and was forced to sign a Power of Attorney document by Anthony Villegas without any explanation as to why, Mr. Villegas provided me with no documentation of the charges and fees. The agent Emre Yazici pushed me to sign the documents: the POA and the 3299 form in order to avoid any additional charges. Please review the email from Direct Express Inc:

“Good Day Eleonara,

Per our phone conversation this morning, Please kindly complete the attached POA and personal effect form and return to us with a copy of your ID. Please call me if you have any question. I appreciate if your return ASAP.”

I did not ask to have any extra services provided by Direct Express Inc. I was not given a choice in the matter. I wrote to Direct Express Inc. that I am willing to pay the necessary port fees, if the proper documentation and receipts are provided. Subsequently I was not been provided with any form of documentation that these charges and fees were paid for by Direct Express Inc.

I was not informed by SCL Rotterdam B.V. in the beginning that I would have to deal with Direct Express Inc. I was not provided with a sufficient documented break down of all the charges and fees. I was asking for direct copies of all the receipts of the charges and fees were paid for by Direct Express Inc. but never received anything. The only description I was given was an email with a breakdown of the written numbers for services- not a single recite. It is just a simple write up of the purported charges and fees with no proof of payment. My car was held without sufficient proof as to why by Direct Express Inc. The following is a citation from their email to me:

Although I have already paid Direct Express the total of $1,687.00.

I was given two options to pay to release my car; Please see the citation from the email:

“ You can pay via zelle or wire:

Zelle information:

[email protected]

310-8634444

Wire information:

Direct Express, Inc.

230 W CAROB ST

DOMINGUEZ CA 90220

Account 416208999

Routing 122016066

Swift CINAUS6L

City National Bank

24200 Magic Mountain Parkway

Valencia CA 91355”

I made a payment with Zelle, then I was able to get my car from the parking lot of MILL WRIGHT LLC, located in New Jersey, the address is:

MILL WRIGHT LLC

200 US-22, Hillside, NJ 07205

Contact Kayla

Direct: (908) 487-9361

Office: (908) 862-0061 ext 113

My concern is if Direct Express Inc. is a legitimate company.

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