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Shiply.com Reports & Reviews (3)

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A person contacted me through the Shiply.com website and provided a quote for my daughter's move from AZ to GA. He told me in the message board on Shiply that if I contacted him directly he could reduce the price for the move. He provided me with a phone number and I spoke with him on the phone and we texted about his new rate, the timeline, and the contract he would provide. He told me his name was Nunggo Pahm.

He provided a contract to me through the Rocket Lawyer website posing as a mover from Affordable Movers, LLC (affmov.com) in Los Angelas, CA. The company and website were legitimate and so was the contract so I believed I was dealing with a reliable person. I also thought that if he was using Rocket Lawyer that I would be protected legally. According to Rocket Lawyer, this was not the case.

He offered a reduced cost if I paid the entire moving fee upfront. He asked for Venmo, but when the transaction didn't work, he said he was having trouble with his Venmo account and asked if I could do CashApp, Zelle, or ApplePay. I don't use any of those apps. I tried opening a CashApp account but my bank doesn't use CashApp. He said I could send payment to his wife's Venmo account. I asked him to resend the Rocket Lawyer contract with his "wife's" name on the contract and he did. Both parties signed the contract online through Rocket Lawyer. I sent the money ($820) to a woman named Rebecca Cottrell through Venmo. The money went through.

The movers never showed up and would not return my text or calls. I called Affordable Movers, LLC and they said they do not have anyone by that name that works for them and that I had been scammed. I had to rent a U-Haul that night and pack up to move by the next day with the help of my daughter. We drove 31 hours from AZ to GA.

I filed a police report with the Tempe Police, reached out to Shiply.com who has since suspended this person's account with their moving website. I contacted Venmo and have not heard back from them, I also spoke with someone from Rocket Lawyer. Rocket Lawyer will not accept responsibility for assisting a criminal with producing a "legally binding" fraudulent document through their website. They didn't require proof that this person was who he said he was. Because of the contract, I thought I was protected, but Rocket Lawyer doesn't protect anyone. So any common criminal can use their service to scam others into believing they are dealing with a reliable service provider and entering into a legally binding agreement. This makes Rocket Lawyer a valuable tool for scammers and criminals and I believe they should be held accountable.

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pick-up truck, and rented a moving van. Decent reviews on shipping site-Shiply. Moving from Indiana to California. Communicated with mover through-out, though became suspicious difficult to communicate with. Put a hold of payment with PayPal. But movers never showed up with house full of belongings. Have not answered calls, text messages > 1 week.

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- Arcadia, CA, USA
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Shiply.com is supposed to connect people with shipping companies. Shiply.com took a $257 deposit from me in order to schedule shipment with a company that itself turned out to be fake and attempted to scam me out of over $1400. I caught this myself and avoided a bigger loss but now Shiply is not making it easy for me to get my deposit back. I have asked repeatedly for a refund and their only response for me to use a form on their site which has failed multiple times. Throughout this process they have ignored my concerns and responded to my emails with short and unconcerned packaged responses that do nothing to repair the damage they have done. Because, I already billed the recipient of the large package I was trying to ship and have now had to go elsewhere and spend more I am now out of pocket over $800 ontop of the $270 deposit that Shiply is giving me a hard time about. This otherwise convenient service has turned into a costly nightmare for me. I did threaten to post this review and dispute their charges several days ago in order to give Shiply one last chance to act honorably and was given the same thoughtless referral to their dysfunctional "refund application".

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