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Shiprock Management

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Shiprock Management Reports & Reviews (1)

Shiprock is notorious among many things, for not keeping their rental properties in repair, despite advertising clean and maintained units, as well as ststing explicitly and implicitly in thrir contracts that part of the cost of rent is for repair of the unit. They have the local fire inspector on their side saying its hard for shiprock to find funding to fulfill their legal obligation to repair, so hes lenient. Despite what he says, ShipRock's example contract for landlords, grants them power to use funds necessary for repairs, even if the landlord objects. In this specific case, the failed items on the fire inspection were simply ignored, minus a ceiling that was collapsing from water damage. it is that collapsing ceiling that was the final straw for tenants who had been trying to get a repair man in for a while.

Most tenants decided to try and move out once the ceiling was caving in, as the company was unprofessionally harassing tenants as what can only logically be percieved as retalliation for a smoking violation, a violation thr company itself redacted after accusing an incense burner of being a bong and a novelty beer machine (looks like a mini gas pump) of being a hookah.

Most tenants wanted to escape the living situation of disrepair and harassment from ShipRock. One tenant found another tenant to sublease and take over their portion of rent. The original lease mentioned the subleasing fee but made no mention of non-refundability. ShipRock made this tenant that was trying to move out, sign a SubLease Addendum before subleasing. The new tenant was denied, and Shiprock ended up not allowing any tenants to sublease despite charging a subleasing fee and deeming it nonrefundable mid-tenancy. Worse, ShipRock took this as an opportunity to harass tenants further and bypass the requirement of 24 hour notice to entry, and tenants' right to privacy. ShipRock began spamming and selectively cancelling 24hour notices nearly every day for the remaining 6 months. This effectively let them come in unannounced whenever they felt like doing so. The most commonly stated purpose of the 24 hour notices of entry was "Marketing Inspection". They claimed to be advertising the available room for rent/subleasing, but instead on one occasion, had a large group of men with the employee Carter, go straight to one legally-blind & disabled female tenant's bedroom and try to open the door with the tenant having to jam the door shut to prevent entry, with all denials of concent being mostly ignored. Carter could be heard joking about the dog barking and saying "what do you say, should we team it?". Despite all these invasions of privacy and tenant right violations, all in the name of "marketing" to find a new tenant to sublease, none were found. This all occurred during a time ShipRock themselves can be seen in a news interview talking about the local housing crisis, stating that they dont have enough available units, and their rental listings are being filled within hours of posting because people are taking whatever they can. Meanwhile, they took money for subletting but couldnt find one for 6 months in a housing crisis. Whats sad, is I also found a news story of homeless camps in the area being interviewed, and they said the funding is there to help get them off the streets, but there is a lack of housing available. This was all during winter, where homeless people die due to a lack of housing. Shiprock wanted to bully, be petty, and fraudulent instead of help the housing crisis. Theres more, including fraudulent charges on the move-out-bill that they seem to scam everyone with (even outsise of this specific tenancy). They also dont prorate the last month of rent, despite that being illegal in MN. They do so much petty illegal stuff to nickel and dime tenants wherever they know they can get away with it. They know their customers are too poor for legal help, and too young to know how to stick up for themselves legally. It all happens under the license of two brokers, who ought to have their licenses revoked. If you check out their google reviews and select the lowest reviews, you can see its been going on for a long time. Similar stories. They just sit in an office and collect money. The most effort ive seen from them in any direction at all, has just been artificially boksting their reputation with fake positive reviews and reviews against google's policies. More false advwrtising.

Its hard to do it all justice just mentioning one specific scam, their business model in general is just fraudulent imo. So thats why I just listed $200 lost for the subletting fee scam. The losses total, were far greater, but that scam is pretty simple, straightforward, and ties into the jist of most other stuff.

Their Brokers ought to have their real-estate licenses revoked for letting this happen so often and so long under their licenses. All that legal training required to get a BROKER license, I feel removes any defense they might have as to why they let this all happen so often and so long.

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