Shopbionixusa.com Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Shopbionixusa.com, help other victims by adding it!
Scammer's website shopbionixusa.com
Scammer's address Lake Underhill, Orlando, FL 32807, USA
Scammer's email [email protected]
Victim Location FL 32578, USA
Total money lost $30
Type of a scam Online Purchase
Hello, Thanks for getting in touch with us, we'd be happy to help!
To be totally transparent, we didn't expect to receive such a large number of customers after we started the sale we've been running, and - although we're grateful - we ran out of stock a bit earlier than planned. I know, it's our fault, we should have planned better, and I apologize for that.
However, we have been working on replenishing our stock very recently, with our producers in Michigan, and your order will be on its way very soon!
It will take about 5-7 business days to arrive, I don't want to promise a date not to meet, but our suppliers have been taking longer than usual due to the season, high demand on orders, and shipping delays. We are very sorry about this, but I guarantee it will be worth it! The feedback we've received from our current customers is overwhelmingly nice and encouraging, and I can't wait to get yours too!
I can arrange for you to receive your order tracking this week, so you can be absolutely sure that I am speaking to you with transparency and honesty and be assured that we will ship your product, 100% guaranteed, we are a small growing company and never expected that our headlamp would be so highly rated with such a short launch time, and thanks to customers like you this is becoming possible for us. I also want you to know that I will also be here to help you whenever you want, we are available 7 days a week!
Follow-up will come automatically in an email to the email address you provided when you made your purchase. I will work on making this happen this week!
I greatly appreciate your patience, we know that apologies will never be. Enough however again we are sorry for this delay and wish you a beautiful day ahead!
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Note: in addition to your order we will send an extra product as a token of our appreciation for your trust and patience.
Allison McClellan
Customer Service Manager
ShopBionix
After multiple emails to request a refund i have received no replies and the phone number provided does not answer.