ShopEZusa.com Reports & Reviews (3)
ShopEZusa.com Contacts
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SCAMPULSE
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SCAMPULSE
If you know any contact information for ShopEZusa.com, help other victims by adding it!
ShopEZusa.com - SCAMMERS
Scammer's website shopEZusa.com
Scammer's address Head Office 793 Center Street Lewiston NY 14092 United States, Lewiston, NY 14092, USA
Scammer's email [email protected]
Country United States
Victim Location Phoenix AZ, USA
I had the exact same experience with this company as P. Feil - Chicago, IL, USA
My items were 2 shower heads. The details of how this company does business is exactly like I experience. I thought I was reading something I wrote as the details are EXACTLY the same as P. Feil - Chicago, IL, USA. Money lost was over $250 that I am currently in the process of disputing with the credit card company. If you look up the address of said company it is actually listed as the UPS Store. I ordered items back in Aug (they were waiting for item to be stocked), Nov asked for refund multiple times, I was told the order was cancelled per my request and refund would be processed in 5-7 days, requested status again in Nov/Dec, was told to wait a few more days. Almost Jan and they stop responding to my emails and no status, no refund.
Their website also states: "If your order contains multiple items, please note that
as each item has its own specific delivery timeframe, your credit card will be charged as each item on your order ships.”
If they charge you right away I'd suggest you call the credit card company and put a reversal on this charge ASAP.
*BEWARE* here are some responses and names of their company employees.
As per your request your order has been cancelled. Kindly wait for a few more days and check. We apologize for the inconvenience. We value you as a customer and appreciate your business.
With Regards,
Lavanya M
Customer Service Representative, ShopEZ USA. We would like to inform you that your request for refund has been approved and you will receive an email confirmation regarding your refund. We would also like you to know that refunds usually take 5-7 business days. We apologize for the inconvenience caused.
Warm Regards,
Sharumathi.S,
Customer Support Representative,
Customer Support Representative, ShopEZ USA.
We apologize for the inconvenience.We would like to inform you that we purchased the item from a direct manufacturer.Due to high demand and low production quantity, at this item we do not have any guaranteed time frame for the item available, but we expect the item to become available in the next 1-2 weeks. Please advise if you would like to wait in the future or to cancel your order.
With Regards,
Sharumathi S,
Customer Service Representative, ShopEZ USA.
We regret to inform you that the item you ordered is still out of stock. We understand that this is likely not the news you were hoping for, and we apologize for any inconvenience this may have caused.
We are working to restock the item as quickly as possible and expect to have it available for shipment within the next 1-2 weeks. If you are willing to wait for the item to be restocked, we would be happy to offer a 5% discount on your purchase on top of the previous discount.
Alternatively, if you would prefer to cancel your order, we will process a full refund for you promptly. If you have any questions or concerns, please contact our customer service team at any time. We are always willing to assist!
Warm regards,
Lavanya
Customer Success Team
Customer Success Team ShopEZ USA
(647) 955-1687
Scammer's website shopEZusa.com
Scammer's address Head Office 793 Center Street Lewiston NY 14092 United States, Lewiston, NY 14092, USA
Scammer's email [email protected]
Country United States
Victim Location IL 60608, USA
Total money lost $25
Type of a scam Online Purchase
Scammer's website shopEZusa.com
Scammer's address Head Office 793 Center Street Lewiston NY 14092 United States, Lewiston, NY 14092, USA
Scammer's email [email protected]
Country United States
Victim Location Phoenix, AZ , USA
I had the exact same experience with this company, my items were 2 shower heads. the details of how this company does business is exactly like I experience. I thought I was reading something I wrote as the details are EXACTLY the same. My money lost was over $250 that I am currently in the process of disputing with the credit card company. If you look up the address of said company it is actually listed as the UPS Store.