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Shoplineemail.com Reports & Reviews (9)

- Fountain, CO, USA • Jan 24, 2024

I ordered 4 insulated Christmas tumblers. I was given a tracking ID that shows it was delivered a month after my purchase date. I have not received my order and the tracking number provided through the China Post does not populate once it made it to the US.

- Boulder, CO, USA • Dec 11, 2023

I have 2 pdf files I attempted to attach here, but it does not look like they took. Please advise how to get those to you.

*********************************************

casesshop Order Confirmed

casesshop [email protected] via shoplineemail.com

Tue, Jul 11, 12:01?PM

to me

casesshop

Order 1525

casesshop Order Confirmed

If you have any questions about your order or need to contact casesshop, please click to view order details or visit our store.

Check Order Detail

View our store

Order Summary( 1 )

Pemberly Row Butcher Block Kitchen Cart with Drop Leaf in Natural Finish

X 1

$39.99 USD

Subtotal $39.99 USD

Shipping Free

Total $39.99 USD

Any question? Feel free to contact us.

We will do our best to provide you with a great shopping experience, if you have any questions or feedback, please contact [email protected]

[email protected] <[email protected]>

Sep 10, 2023, 8:12?PM

to me

Dear customers,

Hello, we have urged the warehouse to deliver the goods to you as soon as possible, please wait patiently, thank you.

Have a good week.

Kind Regards

Customer Service Center

Mon Sep 11 10:12:14 CST 2023,"************** *************************wrote:

It is day 10, please give me an update. It's been suggested that you are a scammer. So I've been sending updates to the district attorney who is monitoring your site. Please update now

***** ****** ***** ************ Mountain Time

***********

Read below in reverse order (copied from email chain #1):

**********

On Thu, Aug 31, 2023 at 9:36?PM [email protected] <[email protected]> wrote:

Dear customer, I am very sorry that the parcel was lost by the logistics company. We have sent it to you again,

and the logistics will update your parcel status in 10-15 working days.

Please wait patiently

Have a good week.

Cordial greetings

Customer service center

Fri Sep 01 11:35:55 CST 2023,"************** ************************>wrote:

You have until Monday 12 noon Mountain time to update me or I will assume you are continuing a fraud online internationally.

On Wed, Aug 30, 2023, 9:16 PM [email protected] <[email protected]> wrote:

Hello, we are very sorry for this problem. We are looking for your package. If it is lost, we are willing to send it to you again. Please wait patiently

Have a good week.

Kind Regards

Customer Service Center

Thu Aug 31 11:15:53 CST 2023,"lauragcspicer" *************************wrote:

I have not received my product. You took my money. I will file against you unless you deliver my product immediately or refund me the full amount you charged.

You have 3 business days to respond. I will list you among fraudulent businesses, I will supply your email and website with all major websites that alert consumers of fraud. I will file a complaint with the U.S. Better Business Bureau. I will list you with the U.S. Consumer Protection Agency, and will forward this to the Colorado Attorney General if you do not remedy this situation immediately. This is your final notification. ***** ****** ***** ************ Mountain Time

On Wed, Aug 16, 2023 at 9:55?PM [email protected] <[email protected]> wrote:

Hi, We will contact the warehouse to check whether there is a wrong shipment. Please wait patiently for 3-5 business day.

Have a nice day!

Thu Aug 17 11:55:15 CST 2023,*************** ************************>wrote:

Local post office? Anchorage Alaska is over 3,000 away and I have no idea which post office you delivered it to. It appears you delivered it to "an individual" at someone's home.

image.png

I live in Boulder Colorado and no deliveries were made to my home and no neither post office has a package for me.

Where is my product?

***** ****** ***** ************ Mountain Time

On Mon, Aug 14, 2023 at 1:14?AM [email protected] <[email protected]> wrote:

Dear customer: Sorry to keep you waiting. If the delivery is successful, the customer needs to contact the local post office to confirm the delivery location.

Have a nice week.

Kind regards

customer service

Mon Aug 14 15:14:43 CST 2023,*************** *************************wrote:

No, you delivered it to the wrong address. Please reply with the how you will fix this problem. I am getting very impatient and will take further action if you do not respond immediately. How could you send something to Alaska, USA when it should have been delivered to Colorado, USA?

RG017541637CNChinaUnited States2023-07-31 17:18 ANCHORAGE, AK 99515, Delivered, Left with Individual -> Your item was delivered to an individual at the address at 5:18 pm on July 31, 2023 in ANCHORAGE, AK 99515.Delivered(14 Days)

======================================

Powered by www.17track.net

***** ****** ***** ************ Mountain Time

On Wed, Aug 9, 2023 at 9:39?PM [email protected] <[email protected]> wrote:

Dear customer

We have checked for you that your order has been placed properly, and the tracking number is:*************

If your package does not arrive or shows a delivery address different from yours, please contact your local post office.

Have a nice day!

Sincerely,

Customer Service Center

Thu Aug 10 11:39:39 CST 2023,*************** ************************>wrote:

This item was delivered to Alaska. I live in Colorado. Please explain where my package is. It's been a very long time.

******************************************* ***** ****** ***** ************ Mountain Time

On Tue, Jul 25, 2023 at 3:26?AM [email protected] <[email protected]> wrote:

Hi,Sorry for keeping you waiting for so long.your order has been packed and shipped and is being delivered to its destination.

your order has been shipped, your tracking number is:*************

Please check through the website: https://t.17track.net/en.

Have a good week.

Kind Regards

Customer Service Center

- Indianapolis, IN, USA • Nov 02, 2023

Purchased clothing from website

The clothing never arrived

Reached out to company and they will not refund

- Columbus, OH, USA • Oct 17, 2023

I purchased the products online because klifry said they were a warehouse for Coldwater Creek -- a reputable clothing company. It was not delivered although a tracking number was provided. I requested a refund or a new delivery. They said it would be re-delivered. I got notice yesterday that it had been delivered but it had not. They are refusing to refund the money.

This was a FB ad for a Stanley Tumbler: Limited Sales-40oz Stainless Steel H2.0 FlowState Quencher Tumbler. Once ordered, I got an email with a tracking number. After following it for a week I emailed & they promply responded with the normal broken English response that they would look into it. I demanded they resend the item & the "did". Never sent a new tracking number after asking twice. Once I mentioned reporting them, they haven't responded.

Order 17929

Hey Dude#17929 Shipment Status Updated

Tracking Number: RG017107995CN;

If you have any questions about your order or need to contact Hey Dude, please click to view order details or visit our store.

I clicked on a website that claimed two pair of Hey Dude shoes for $19.90 each. I ordered two pair and they gave me a "discount" of $5.90, making the final purchase amount $33.90. I ordered them using my credit card and began wondering about the legitimacy immediately afterwards. After 2-1/2 weeks, it's clear that I was scammed. The link from the original e-mail no longer works and the tracking number they sent me does not do anything. Feel like a fool...

There was a flash sale on Hey Dude shoes through their instagram story with a link to click to order. The more shoes you purchased the bigger the discount was. It looked exactly like the Hey Dude website and the instagram account.

- Von Ormy, TX, USA

They were selling beautiful boots for very cheap prices, which I figured was too good to be true (it wasn't). Ordered on 05/09/2023 and received tracking, but does not show where it is shipping from and has been on the same delivery status in California for a week. I have emailed 3 times and get no replies. Judging from other replies I will soon get an email saying it has been delivered and never receive.

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