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Shoproobze.com

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Shoproobze.com Reports & Reviews (2)

- Los Angeles, CA, USA • Jul 01, 2024

An instagram ad popped up for a cat toy from ROOBZE, which I purchased. I received the toy as expected but later received an unauthorized charge for 86.46.

• Jun 13, 2024

I saw an ad on Instagram for the company’s cat toy sale. I proceeded to the website to purchase the $1 toy. However after providing all of my information a page popped up asking if I wanted an additional toy for $24. With no other option I clicked continue to order and it immediately charged my card without confirmation. I contacted them and initially they only wanted to refund me $5 but I was able to get them to refund the whole order. However, they would not allow the purchase of just the $1 toy as per advertised. Their website even says the following:

Why are you offering your product at such a low cost?

Offering our Smart Cat Ball Toy at a lower cost is our way of inviting new customers into the Roobze family. At Roobze, our philosophy is centered around introducing more pet owners to the quality and comfort of our products. It's about more than just a transaction; it's about fostering long-lasting relationships and sharing our passion for pet care, even if it means taking a small loss initially. We’re committed to building a community of satisfied pet lovers.

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