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Showerenvy.com

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Showerenvy.com Reports & Reviews (1)

- Murrieta, CA, USA
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I started to order 2 shower heads, entered my credit card #, then was asked if I wanted to add on other products, so I clicked on those other products to see how much they would cost . When I realized it was going to cost too much, I closed out of the application, never completing the transaction (confirmed by 2 emails from the company stating that I "haven't finished my purchase". A few days later, ALL of the products were delivered to my house, so I called them at 833-924-0099 & was told I could return the items but would have to pay a restocking fee & pay for the return postage. The lady refused to let me speak with a supervisor & insisted that I would need to pay the restocking fee whether I exchanged or returned the items (all within 60 days). Their website says, "we offer a hassle-free warranty, there is absolutely ZERO risk in buying something and trying it out. If you don’t like it, no hard feelings we’ll make it right." This is a lie & they basically stole money from me. Somebody needs to go on their website & pretend to order something & they will see what I am talking about. I never finalized this order!

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