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Shryne Group

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Shryne Group Reports & Reviews (1)

- Stratford, CT, USA

this was the email i got. i jumped all over it didn't pick up on it until the next morning when reply time frame seemed out of whack here is a copy of the original email.... i hope this helps someone from being scammed

Resume Reviewed - Shryne Group

To:

05/18/2023 10:41 AM

0

Hello,

I hope this message finds you well! My name is Brannon Wilshere, I'm part of the recruitment team of Shryne Group. I'm reaching out to you to share some exciting Technical Support opportunities that we have available at Shryne Group.

Shryne Group was founded in 2017 by seasoned cannabis industry experts from California, the epicenter of cannabis. Our founders are rooted in the California cannabis culture and have grown STIIIZY into the leading cannabis brand in the United States. The STIIIZY lifestyle brand wasn’t created overnight. STIIIZY is a culmination of the perseverance, innovation, and vision of our founders. With industry-leading experts from every vertical of the cannabis business, we are on a mission to become the number one cannabis company in the world.

ACCOUNTABLE TO COMMUNITIES

The legalization of cannabis is not just a business opportunity, it is an opportunity to do business right. By following our core values of authenticity, entrepreneurship and social consciousness, we are helping build stronger communities while building an industry.

I had a look at your resume on Indeed Job Board and noticed that you have an impressive and a strong Technical Support acumen background. I'd like to say that your skills, qualifications and years of experience are an ideal match for our Technical Support position requirements and will bring immediate value to our company goals.

This is a work from home job, with the ability to work from anywhere in the US. We have a branch in Los Angeles, California. Our Company is also expanding into other states in the US market, and we are opening 5 offices in the following locations: New York NY - Detroit, MI - Phoenix, AZ - Boston, MA and Gainesville, Virginia.

Salary is $55 - $80 per hour. We offer medical, health, 401k, and other benefits. We also offer a Sign-on bonus and Performance bonus, and we offer training too.

Job Summary

The Technical Support Specialist will be responsible for handling support questions and issues from end users or customers. This individual must have a keen ability to learn software features and communicate clearly and effectively with both external users and internal engineering and product team members. There is also a need to learn and navigate advanced software systems in order to handle troubleshooting, analyze issue trends and provide reports.

Job Responsibilities:

• Provide support to Ting customers by phone and email

• Create and maintain clear, concise and accurate documentation for internal and external use

• Identify, report, and document technical issues to help isolate and resolve issues in a timely manner

• Support Engineering team with testing software and hardware

• Troubleshoot issues down to the root cause

• Perform other duties as required

If you are interested, we'd love to tell you more. Kindly email the Hiring Manager Mr. Dan Gilmore at [email protected] You’ll have the chance to discuss the Technical Support position and learn more about our company from him.

I believe your combination of leadership abilities and practical experience will be of immediate benefit to our Company. We look forward to your response.

Best regards,

Brannon Wilshere

Recruit Team

Shryne Group Inc.

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