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Simplybyallmeans.com

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Simplybyallmeans.com Reports & Reviews (3)

- Los Angeles, CA, USA • Jan 22, 2025

On Dec 12th, I ordered a package of 20 Christmas cards from the seller. The original cost of the item was $30.64 but the Paypal transaction was higher amount of $38.30. They claimed this was a mistake but didn't offer to correct it. The package finally arrived January 18th, way too late to be used. The cards also were shipped with only 2 envelopes which means that they couldn't be mailed. I contacted the seller, and asked for a refund. He offered a $7- refund or asked that I return the item to the company in China at my expense, which would cost the same amount already disputed. I declined the small refund and declined to return the items, not wanting to spend more or have them decline the refund afterwards.

By the way, your site wouldn't let me enter the company phone number in China, listed as +86 13241879744,

Text of last communication:

Dear Customer, We're sorry that you're not satisfied with the package you received. According to our company's return policy, we can refund you, but there are two conditions. 1. You need to return the original package, please send the tracking number and the picture of your returned package (show the return address) 2. Once we received the package and checked if the product is in good condition, we will refund you as soon as possible. You can return to the address: No. 86 Qiaohua Road, Daqiao Village, Anbu Town, Chao'an District, Chaozhou City, Guangdong Province, China Sorry that we can not cover your shipping fee of returns from now."

- Clovis, CA, USA • Dec 24, 2024

The company initially advertised being a member of the ScamPulse.com with an A+ rating and states they are located in Georgia. The link to their website in the emails I have received from them is blocked as potentially dangerous link. Upon researching more, they list London, England as their company headquarters. I initially ordered the product on 11/20. I ordered Christmas cards and Christmas ornaments. They have been in transit since 11/23 with a country of origin of Italy. I have inquired about a refund as the product has never been received and they refuse to issue one as the product is in transit. Shipping updates include...item arrived at country of origin, item arrived at departing county customs, item cleared departing customs, item departing country of origin, item arrived at country of delivery, item arrived a customs of country of origin. My product has been sitting in Chapel Hill, NC for almost a week. I live in CA, I have never had any product go through a small college town in NC. Everything adds up to fraud.

- Bala Cynwyd, PA, USA • Dec 18, 2024

I ordered christmas cards which took a month and it was not disclosed they were out of the country. The tracking said finland but its in china accordind to them. They sent no envelopes with the cards that showed up 30 days later. The company refuses to credit the funds and after looking they are doing this to a lot of people. They clain to ScamPulse.com approved.

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