[email protected] Reports & Reviews (2)
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Bait and switch
Total money lost $70
Type of a scam Other
The correspondence is below after getting stuck talking to a robot --- my receipt is attached. They make you go to a link -- and then it starts -*******************************************************************************...⇄ />
Re: Return - 84X36615TY527271U
Inbox
[email protected] via freshdesk.com
4:13?AM (7 hours ago)
to me
We're so sorry for your dissatisfaction, but please kindly understand that
we have tried our best to offer you all the best solutions.
Yours Sincerely,
Customer Service Team
On Wed, 16 Aug at 11:11 AM , ***** ********* <*************************> wrote:
I will accept $50 compensation only
Please confirm
On Tue, Aug 15, 2023 at 9:56 PM [email protected] <[email protected]> wrote:
I really want to help you with this problem.
We have many warehouses across the world. The one stocking returned goods is based in China.
So the shipping fee I mentioned refers to the freight back to China.
However, this will generate high shipping costs.
Hope you can accept 7 USD as compensation.
On Tue, 15 Aug at 7:28 PM , ***** ********* <*************************> wrote:
No I want a full refund and I will return the items -
I will file a case with the better business bureau and report you
That is the only refund that is acceptable in this situation
On Tue, Aug 15, 2023 at 4:59 AM [email protected] <[email protected]> wrote:
Thanks for your email.
As we checked, the item you received is correct.
We checked it with our warehouse and it is the one you ordered.
We’re so sorry for the inconvenience.
May we refund you 4 USD as compensation?
Thanks for your kind understanding.</[email protected]></*************************><...⇄