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[email protected] Reports & Reviews (2)

• Nov 06, 2024

I was offered two portable power battery pumps for $19.99 each and $2.40 tax and $9.99 shipping, then I was offered free shipping of which I decided to go ahead and order. When it came time to receive my bill From PayPal, (of which PayPal did pay), The bill was for $39.98 plus $9.99 tax, the seller conveniently switched the shipping amount to the sales tax amount so I would still end up and pay the original bill. That is not fair. that is a bait and switch.

I bought dupe jumpsuit from social media that is defective. the top opening is too small and you cannot put the item on.

The correspondence is below after getting stuck talking to a robot --- my receipt is attached. They make you go to a link -- and then it starts -*******************************************************************************... />
Re: Return - 84X36615TY527271U

Inbox

[email protected] via freshdesk.com

4:13?AM (7 hours ago)

to me

We're so sorry for your dissatisfaction, but please kindly understand that

we have tried our best to offer you all the best solutions.

Yours Sincerely,

Customer Service Team

On Wed, 16 Aug at 11:11 AM , ***** ********* <*************************> wrote:

I will accept $50 compensation only

Please confirm

On Tue, Aug 15, 2023 at 9:56 PM [email protected] <[email protected]> wrote:

I really want to help you with this problem.

We have many warehouses across the world. The one stocking returned goods is based in China.

So the shipping fee I mentioned refers to the freight back to China.

However, this will generate high shipping costs.

Hope you can accept 7 USD as compensation.

On Tue, 15 Aug at 7:28 PM , ***** ********* <*************************> wrote:

No I want a full refund and I will return the items -

I will file a case with the better business bureau and report you

That is the only refund that is acceptable in this situation

On Tue, Aug 15, 2023 at 4:59 AM [email protected] <[email protected]> wrote:

Thanks for your email.

As we checked, the item you received is correct.

We checked it with our warehouse and it is the one you ordered.

We’re so sorry for the inconvenience.

May we refund you 4 USD as compensation?

Thanks for your kind understanding.</[email protected]></*************************><...

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