Sixt Rent a Car Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Sixt Rent a Car, help other victims by adding it!
Scammer's email [email protected]
Country United States
Victim Location NV 89110, USA
Total money lost $1,068
Type of a scam Rental
He had difficulty speaking English and kept repeating the same phrase, you had a collision sign he paper. Even though we were running late due to the traffic, I went to the service desk and waited to speak to someone. The lady was very polite. I explained what had occurred and she went to her computer. After searching for an extended period she stated, “Everything is ok.” I asked her for reassurance and she once again stated everything was fine. We raced to the shuttle and barely made our flight.
In October, I received a letter from SIXT claiming I owed $1068. I was asked to fill out papers regarding the collision and “damage”. I explained what happened at the airport and the absence of any collision. I asked someone to please investigate the claim, the amount of the cost, which included four days of rental, that the car was “out of order”. The cost of the spot was over $600. The mark as so small it could have been covered up with a dab of model paint. I did not receive a reply only a demand for payment. I sent four letters asking someone to please review the claim. After my fourth request, I finally received a response from SIXT. I got four separate form emails, which were not specific to my claim. The emails were general in nature and stated only damage was discovered and I owe the money.
They were kind enough to allow me to pay over time. Upon researching, I found similar stories of rushed senior customers who after returning cars were notified by mail they owed money. A lack of personal communication was also a common factor. I cannot verify the veracity of their claims. I did find a consumer report that noted the average cost of repairs for damaged rentals was significantly higher for SIXT than any other rental car companies.
I will avoid lesser known rental companies in the future. I will allow extra time to thoroughly inspect every inch of a rental car and note any small mark, scratch or any anomaly. I will further do some research before I accept any rental offers which appear to be great deals for seniors.