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Skinact.com

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Skinact.com Reports & Reviews (1)

- Las Vegas, NV, USA • Nov 20, 2024
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I bought a Wireless LED Light Therapy Mask on October 21st for $225.55. The product doesn’t work properly, it doesn’t hold charge and needs to be recharge after every use. I tried to make it work, but it is really inconvenient the charging situation. The company website offer 60 Days return policy, but does not the truth, they refuse to refund or replace the item. They laugh at 1 year warranty that comes with the mask. They are asking me to pay shipping both ways to have the item check and decided whether is a defective or not. Costumer services is useless and a joke, they transfer you two or three time to pretend and everybody said the same exact words. No consumer protection, be aware of giving your money to this company.

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